I booked an airline ticket over the phone with Etihad, using my ADCB credit card. I was entitled to a 10% discount which i have not yet received. Both these BIG companies in the UAE have sneaked out of giving the discount - each one blames the other after having blamed me! They are pathetic, cheating, lying scum, who have eventually resorted to making up a story about the fine print which is in their terms and conditions - i asked for it to be made available but not forthcoming.
My ticket cost more than AED 9000, which when i paid for, asked the Etihad consultant to make sure that i get my discount. This is recorded, and easily accesible. NOBODY RETURNED MY CALL EVEN AFTER ME REPEATEDELY CALLING ADCB AND ETIHAD. THIS POOR SERVICE DOES NOT BELONG IN THE UAE - I WILL HEREAFTER CHANGE MY BANK AND CANACEL MY TICKET AND NEVER EVER, FLY WITH ETIHAD AGAIN. LIARS AND STEALING IN A MUSLIM COUNTRY!!! :(