I went to my bank for a statement to find out that i was over drawn. there was 19.95 taken out of my account for a Medlink free trial subscription that i never authorized and don't have a single clue what it is or what it came from. it gives you a customer service # to call that gives you a website to visit (www.consumerbill.com) neither one helps. I have not been able to get help or contact a single person on the issue.