good day

I have an acive loan with African bank and this month on the 27.10.2009.three amounts came off my bank account and were as there was only suppose to be one amount of R704.so please please please refund me back my money asap.I have other bills to settle so I want my money now!!!You will ned to refund me the other R704 and the R649 deductions back because you are only suppose to deduct one amount of R704 only!!!