During the confirmation the website got error and result to a wrong schedule, we send a complain through their [email protected], [email protected] about the error and request for a fix but they just send us the wrong schedule. after that they won't reply our email, even on their booking office in Cebu City Philippines won't support us saying we have to call long distance to Manila Philippines to file a complain they won't help us. We tried to make many long distance call to Manila (632) 8559000, (02) 8517923 and the machine let us wait more than 30mins and we gave up and we tried many times and many days. This is the worst Airline I ever ride. Worst than Cebu Pacific Airline.