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Airtel - Kolkata Region

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India

Airtel - Kolkata Region Reviews

August 28, 2007
Without our consent they are automatically deducting amount for miss call alert fees
This is regarding Airtel - Kolkata region, where i have faced a peculiar problem with them. My card is life time card and without my knowledge they used to deduct from my prepaid account rs.15/- every month for mci. When took the matter with customer care, nodal officer they will apologies and say this will not happen next time. So for one month you will be free and again next month they will deduct the charges in the name of mci. If once it happened then ok. Repeatedly it has happening and fed up with them. How many times i will have to speak to their customer care and as well as to send mail requesting them to credit my deducted amount. Once they have credited the deducted amount but not the second time. Will the company check in this matter so that they doesn't harass me unnecessary.

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