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Selvam2754
January 18, 2010
Prepaid Service
My airtel Mobile number is 9790896391. It is prepaid one. A sum of Rs.20/- is continueously deducted every week for the past 6 months without my consultation/permission. Still they are telling that GPRS is free. I never used GPRS or Airtel live for messages. I have contacted customer service twice and informed this. But no action. Yesterday I got a new message that they are going to deduct Rs.20/- for some other facility. But it is also informed that if I am not interested I can Unsubscribe. According I unsubscribed by sending a message. But Rs.3/- has been deducted as SMS charges. They only asked my option wheather such facility is requuired or not. I replied. for that they have charged Rs.3/- for which there is no justification. In case I was keeping mum Rs.20/- will be deducted as informed by their SMS.
Still they are telling that GPRS is free. But wihtout using GPRS or Airtel Live they are deducting Rs.20/- every week.
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sangha96
January 16, 2010
Wrong balance deduction - scam
My phone number is 98789-29204. I recharged my airtel phone with 1499 rupees plan and since then it's been deducting wrong amount. If I check my balance after 10 mins with no use the balance would be less. This is making me dislike airtel and shows that airtel also do these kind of things to rip people off. If anyone from airtel reads it pls fix this problem or I will never use airtel again and let every single person about this service. I'm very disapointed.
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89mayank
January 16, 2010
fake call
I have recevied a call from+923054893826, person told me i m calling from airtel headoffice & u r lucky winner & get a price money 10 lakhs. for more details call on+923035145688 talk to sunder singh, he will give u full details.He also collect bank account no. or home address & told me to purchase rs. 7700/- srk's DTH coupan. It is a fake call... plz alert...&Airtel costomer care executive told we can't help u...
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sunil mistry
January 16, 2010
Over billing
Notice of Non payment is send to me for the payment which i am not due
My story
Before travelling to Singapore I checked there website for charges, it was 78.83 for outgoing and 44.13 for incoming
The total outgoing calls made were for 17 minutes all together, 17 x 78.83 = 1340.11/-. ( charged as Rs. 1569.72/- @ Rs. 92.13/-)
The total incoming calls where received 24 minutes all together, 24 x 44.13 = 1059.12/-.( charged as Rs. 1256.93/- @ Rs. 52.42/-)
There was no sms where made which is priced as 72.42/- the number listed is not valid number,
GPRS which is priced as 4782.80/-. or 4.75 per kb but website of sintel for Airtel user is 10SD for 1 MB
With concern to call made by me on 121, on 30th August 2009, AirTel Executive told me to make payment immediate which was appropriate.
I calculated Payment to be made is
Late payment 75.00
Bill plan 299 299.00
Usage charges 191.40 less
Discount 52.50 138.90
SMS Local 3.00
National Roaming Incoming 3.00
Outgoing 9.00
SMS 3.00
International Roaming Incoming 1059.12
outgoing 1340.11
Total 2931.13
10% tax 293.113
2% Cess 5.86
1% Edu. Cess 2.93
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Grand Total 3233.033
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I made the above mentioned payment on 3/9/09 as Cheque No. 498592 Rs. 784/- and 498593 Rs. 3232/-
Refers to Bill Dated 21 September 2009
My current Bill Amounting Rs. 966.07/- is actual Rs. 675.15/- ( payment made Cheque No. 097319 Dt. 27/9/09 Rs. 675.15/- )
After making intimation for the above mentioned problem to be solved sill Late payment is been charged to me Rs. 290.92/-
Till Today's date there is no call from Airtel department to resolve my problem and make the correct adjustment. But there are unlimited unwanted calls from AirTel.
As we have good and healthy relation with Airtel since 2006, I hereby request you to kindly look in to the matter and solve my problem.
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Neelam Jhuria
January 15, 2010
Cricket services
I have deactivated the cricket alerts and services even then the cricket messages still appear and continuously to my account. My Mobile no. is 09730414890 ( Airtel Prepaid). I am trying this service to be deactivated from my no. from the past six months. I have called customer care many times regarding this matter but the situation is same as there it was. I have also sent messages to deactivate this service and received the confirmation but still the cricket messages come and money is getting continuously deucted from my account. Last month i didnt recharge my account, then the messgages didint appear but when i got it recharged, they have again started. I am even fed up of complaining to airtel prepaid customer care.
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smtsri
January 15, 2010
excess billing
sir/madam
i had asked for deactivation of my airtel corporate connection No.(9972600779) two years back, then had not done that and when i left my place i had requested document saying for deactivation on 09/03/09, but on 27/12/09 they are sending email to pay the bill amount of approximately Rs 7, 100. every alternate days i am getting threating calls from the airtel executives and i am very afraid.
please help me
reply to [email protected] |
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chaitanya.mv
January 14, 2010
5432101
The service of 5432101, which i haven't use but charges are levied in my bill from past three. I am not checking the bills some how i got the time to check my bill this time, they are doing fake in the bills, the message are given with time but at given point of time i even touch the phone
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anup kumar
January 11, 2010
Wrong deduction of balance
I recharged my mobile phone with Rs.395 on 05 Jan 10. In this recharge Airtel company provides unlimited net downloading for 30 days. But on 11th Jan 10, when i tried to download a calander from the link -
http://202.87.41.147/hungamawap/airtel/56130/cricket.php3
airtel charged me Rs 25 for this then why the company says that Airtel provides unlimited downloadin for 30 days. After this i tried to contact airtel customer care for an enquiry but no response from customer care no 121.
Please lodge this complain against the company.
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mohd.abdul.samad
January 11, 2010
sim blocked
to whom ever s concern
Respected sir /madam
my name is mohd.abdul.samad.
mobile no 91 9849122084 address hno .16-3-810 chanchalguda hyderabad a.p. india .i had not use the air tel sim seven months but it is life time sim till 215 after seven months not used i has using this sim from 06-01-2010 ( mobile no 9849122084 ). i had recharged my mobile rs 55 and 32 also for .50paisa local call in morring today itself . 11/01/01but in after noon the air tel had blocked by sim for no reson .i had visted malakpet air tel office in after noon and talk the officer said i had to purchase a duplicate sim costing rs 50. and i had given i .d proof ie my scooter liencens copy so i had purchased it but till now my new sim of same no ie 9849122084 is not activated .plz activated my sim with my no 9849122084 urgently thanking you
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Syed Ahnaf Hussain
January 11, 2010
Wrong deduction as per tarriff
Dear Sir,
I had activated night tarriff on my number +919956207288 on 25.12.2009, but till now that tarriff isnt working, i had launch several complaints about same matter to the customer care but still my complaint is not been sort out .
They are not responding me each and every time they tell me the same answer " aaj se kaam karega".
Plaese look after the matter and help me.
Waiting for your favourable response.
Thanks & regards
Syed Ahnaf Hussain
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