"Consumer Reviews on Companies, Products and Services"

Airtel

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Category: Electronics

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India

Airtel Reviews

kathiresen August 19, 2009
sim missing
my mobile number is missing so cancel my mobile number pls my mobile number is 9840750234
vaj August 19, 2009
amount deducted for no reason
airtel has deducted for games download on airtel live Wap and games are never downloaded
Deducted Amount Rs. 100, Rs.30 & Rs.5 for games download on mobile
Manohar S Rao August 19, 2009
Do not disturb
Please stop all unsolicited messages and tele-marketting calls to mb.no - 9892538740 & 9987933295 immediately.

Thanks and Best Regards
Manohar Rao
ksiva72 August 19, 2009
airtel live wap service
Automatic money deducted from my account twice, saying that for Downloading true tone from airtel live wap service, but I have not downloaded any thing, without our permission they have deducted directly from my account (twice it happend for me)
Mobile no : 9840926891
Binil Raj August 18, 2009
Disconnection without prior Notice which become a serious issue.
Hello,

I'm Binil Raj and my number is 95008 96748. I was using this number as prepaid for the past two months. I have decided to migrate my plan from prepaid to post paid. I have applied for the same by 15th July and I got my post paid connection on 22nd July.

Initially I have paid Rs. 350 for New Connection and Rs. 200 for Bachelor Accommodation. So totally Rs. 550/-

For the past one month I am using this connection without any hassles and I was happy. On 18th August 2009 Airtel disconnected my number without any prior notice. When I contacted the Customer Care they have informed me that they can't provide the service to me since I am residing in a bachelor's room. At this point I would like to bring to your kind notice, that before migrate my plan from prepaid to postpaid I have paid sum of Rs. 200/- for Bachelor Accommodation fee at the point where I have placed the request. I have the proof of records for the above payment. After all these process a person from your organization (AIRTEL) came to my place for address verification and everything was fine.

Few days back my number was blocked due to the accommodation issue. Then after communicating AIRTEL and explain the issue, I have got my connection back. Now again my connection got disconnected for the same reason.

Now, I couldn't understand why AIRTEL disconnected the line even after receiving additional charge from me, that too without any prior notice.

I feel utterly dissatisfied with your service because of these issues. Because of these issues I was not able to concentrate on my business. I have given the number to all my business clients and no one is able to communicate with me. Hence I request you to solve this issue immediately. If I don't get proper response from your end then I will be forced to shoot a legal notice against your organization.

I request you to make some arrangements to get my connection back.

Thanks in advance for all your helps in this regard.

Thanks & Regards,
Binil Raj
ARVIND BHATIA August 18, 2009
NOT GIVING THE RECHARGE BENIFIT
I HAVE RECHARGE TO REDUCE CALL RATE ON MY TWO NUMBERS, ON 12/08/2009 . BUT TILL DATE I M NOT GETTING THE BENIFIT AFTER COMPLAINING SO MUCH TIME.
ajith_ns August 18, 2009
Cheating customers by taking money for Broadband connection
Part-1 : Feb-2007 - before going to UK I disconnected my Airtel connection. Well we personally went to the airtel office and written an application for disconnecting my landline connection. Also we paid the pending bill of 1200(Apprx) to Airtel. Airtel has given us a receipt and told us that your connection will be terminated within couple of days and they will refund the security deposit of 500 RS. We waited for few days and there was no response from Airtel. However we were not able to wait further as we left for UK


Part 2: We came back from UK in 2009. July 15 I followed up with the Airtel Sales represenatives for getting a Broadband connection. I went to their Begumpet office and enquired regarding the packages etc. They told me that Rs: 500 is the installation charge and one represenative ( Mr Srinivas Yadav) will come to your home and do the necessary documenations etc. Srinivas Yadav from Airtel visted my home and collected relevant documenation and finally told me that I have to Pay Rs 1000. Well it's quite strange, the Begumpet office told me that it is Rs: 500 and you are telling me Rs: 1000. Why there is an inconsistency here? He told me lot of cock and bull stories and finally he agreed to take only Rs 500.

The next day he came to my home and given me an old and used modem. He told me that as you are paying only Rs 500 you have to use this modem. This is something I have arranged for you. I have told him that I am getting broadband connection from "BRAND AIRTEL". He said sorry to me assured me a new modem, however requested me to keep the modem with me. He told me to tell lie to the Airtel Audit team stating that the modem is already with me. I resited initally, however agreed to him finally to tell lie to the Audit & Verification team. My impression about Airtel got changed and I was completely pissed of with the way they do the service.

Well after another week he came and told me that I have not cancelled my previous connection although I had submitted the request for cancellation in the year 2007 (Part-1). I have given the zerox copy of the receipt of the payment of the bill and application number for cancellation. Srinivas Yadav told me that it is enough and he can sort out this issue. Next day he told me that I have to pay again Rs 500 for the previous landline connection. I really got frustrated and pissed off. I told him to return my money, he had taken for giving me a broadband connection. He told me that it will come as cheque and he cancelled my application. This all happended 15 days back and I still following up with this crooks to get my Rs 500 back. He finally told me that he will come to my house on 20 th August to explain. I may finally have to file a police case against this fellow. I have decided not leave these crooks for the public interest.

I have summarized this story. I might have called this Srinivas Yadav at least 25 times. I now understood why Great corporation fails by having these kind of crooked sales man in their team. I have decided never/ever to deal with airtel again. Next i will initiate a mail campaing to all my near, dears, friends and all the known groups to tell how AIRTEL is cheating the subscribers.

Summary : Avoid Airtel and do ever deal with Srinivas Yadav. He is a cheater who fradueltly takes money from you in the name of giving Broadband connection.

Note: In the mean time I applied for BSNL broadband connection and you cannnot believe that I got my landline number in 10 minutes and the connection in 7 days.
k007 August 17, 2009
sim is rejected
i don't know how is my sim has rejected so please update my sim card either i'll go towards consumer court.
Goel Richa August 17, 2009
Unresolved problem from 1 month
Airtel is absolutely Fraud repeatedly deducting money from my balance.
Mine is friends card and I'm added in a group. 1 rs is cutting instead of 0.10 paise from 1 month.
When I call customer care, they tell me that your no is not added in any group and you have to add it in the group but when I try to add my no, msg come from Airtel that your number is already exists in the group. So, please remove the existing group. When I try to remove my number from the group, no respose comes from them.

So, Airtel is totally fraud and has eaten my whole balance.
They can't face the customer. So, they have blocked my call also.
Either their system is incorrect or they make people fool and cheat them like this only.
I'm seriously going to file a case against them
Please anybody tell me how to file a case against airtel for frauding customers, is their any organization who can file case against airtel for the fraud??
Smae Question as asked by Sirish.
ikram ali August 17, 2009
no coverage
no network coverage in kandevali east, i spoke to customer care but they dont help me, its been more than 2 months i am helpless and fedup of airtel.

i reequest people not to use airtel as they are cheaters in mumbai.

regards
Ikram
ikram.jk (at the rate) gmail.com

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