myself vibin paid an amount of 500 on 3rd of this month to the executive of airtel for the new connection of airtel broadband. He assured me that i would get the connection within 3 days.but it has been more than 10 days.no response from their side.Before paying the money one lady named indira used to cal me daily and enqure about the details and explaind the features but after payin the money she is not picking up the phone also.i missed the contat number of the executive who came and collect the money.this is a worst example of customer service of airtel.totally pathetic.

I bought airtel SIM on 13-aug and till date 16-aug it has not been activated.
I think airtel has the slowest process of activating the sim.
They are losing it.

My prepaid connection is 9831865497. This day, 14 08.2009 in the morning we have rechraged for Rs 100/ and got Rs 88/ balance accumulated in the previous balance of Rs 10/. We have used GPRS Mobile Office chargeable at Rs 35/ only. and continued for internet option almost through out the day.

When we have checked our balance in the evening at about 21.35, we fiund that the balance was only about Rs 11/

When e have contacted the custiomer care immediately, about the balance unauthorised charges, we have been told that Rs 50/ have been charged towards downloading of Java Game at 19.40. When we told that no games was downloaded by us, and to credit the charges, we have been told that np refund will be granted. And instead the coustomer care executive has disconnected the line that agains Rs 50/ will be charged by sending the itemised bill to us .We told that no such bill is required by us, he repeated the same thing and disconnected the line.

Again we have contacted custiomer care, one Mr Jaydeb Acharya (as was told to us) was on line.We have requeted to intimate us the name of thecustomer care executive, he refused to reveal the name and requeted me to talk to senior executives and we have waited for about 20 minuted but no call has been transferred to customer care executive and ultimately the line was disconnected

When we have again tried custmore care, no postiobve response was shown and instead the call was disconnected.

The above is for your information and necessary action. Earlier also so much unsuthorised charges has been deducted from our different prepaid connections.

We have following connections of AIRTEL:

1) 9831010168 2) 9903380168 3) 9903464015 4) 9831865497

pradeep dhirasaria
(father of Adarsh Dhirasaria)

i lose 20 rs each week by geeting a msg from 64611020 text based services subscrition pls deactivate this service to my no 9895407991

i have been using Airtel postpaid a/c for almost 3 years, i have good track record also in the bill payment and got the 6000 INR Credit limit also, but 2009 january i got so much problems with Airtel connectivity, so at that time i understood other providers like Vodafone people are providing excellent coverage and billing vise less also.
i took Vodafone in february and intimated Airtel (customer care)to disconnect the services from february 16th onwards, after so much convincing they told by that month end they 'll disconnect so up to february i paid the bill except 300 inr which was the amount i paid as deposit, but those people sent minimum payment bills up to july month.

i didn't resposnd for them, then in August i got notice kind of thing to pay the 4 months bill.

so how can i take an action against them.

it's not a burden for me to pay, but i want fight against the false (Airtel) jaisa faltoos services. As Software professional how can i take up this action with daily burdens in office or legal proceedings.


Finally what i mean to say is "please don't go for Airtel Postpaid connection" i don't know about prepaid, and also Customer care also, those people won't have the minimum common sense.


Thanks
& Rgds,
VSRao