"Consumer Reviews on Companies, Products and Services"

Airtel

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Category: Electronics

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India

Airtel Reviews

Haresh K. Thakkar July 18, 2009
activation of new sim card
Dear sir,
i am having a postpaid connection of airtel. i have lost my cell on 15/7/2009. and i brought a new simcard of same postpaid connection on 18/7/2009 at 2 :00 pm from airtel gallery naupada rd. thane (W). executive who gave me the new sim card told me tht it will get activated in 4 hours. after 6 hours when card didnt got activated i called at customer care no. at 8 pm. on 9892012345 and asked that why my sim card is not yet activated he told me to give the sim no. again and told me that the sim card no. which ws in the system was entered wrong by the executive. and he told me that it will get activated in 2 hours. right now it is 12 am. of 19/7/2009 and my card is not yet activated. my sim card no. is 8991920000166221530F.
i request you to activate my simcard as soon as possible.
Namrata M July 18, 2009
Faulty Billing
Dear All,

I was using Airtel mobile postpaid connection for 2 years in Gurgaon.Recently I got relocated and I disconnected my Airtel Number from my current city's Airtel Sevice Centre.I did all my bill settlement and received recepit against my payment. I was told that my number will be deactivated in 24hrs and so I should not rceieve or make calls . Next month, my ex-neighbour from Gurgaon called me up and said that my Airtel bill due for Rs. 8000 has been posted at her place.

I was shocked to hear that, as I had done all my my due payments and not done/received any calls from my Airtel number after disconnection. Moreover my neighbour informed me that in the bill, there were several parallel calls being done. Meaning - there were 2-3 calls done paralley at the same time. All of these calls were ISD.Within 24 hours several parelle calls worth 8000 had been from my Airtel number by someone else.

Now this is customer harssement to core and why does Airtel have such rules which is liable to be misused by someone. Why does disconnection procedure takes 24hrs when this is liable to be misused by someone in the chain???

Airtel better take corrective steps here..and am not going to shell out single penny of my hard earned money for such misuse done at my cost.
magical mayank July 18, 2009
forgeting the password
I am forgeting my password and now i want this because i m used my frenzo id in my computer so i want my password. please help me and giving to me my password as early as possible.
I really thankful to you for that.
I am waiting for ur reply.
SujeetM July 18, 2009
WAP text based service
Please unsubscribe my number from Airtel WAP text based service.
This charges Rs. 10/- every day.

My mobile number is 9970655291
call log July 17, 2009
call log
sir,
iwant to know my incoming call log of 17.07.09, so please kindly give me information urgently.
Veerendra123 July 17, 2009
Sim showing offiline in my mobile
from last 3 weeks my airtel sim is showing offline in my mobile but other airtel sim or other company sim are working fine on my mobile.

I have also tested my sir on other mobiles even model is same the my sim is working fine on these mobiles.

Please reply what may be the problem.
AIRTEL ILLEGAL DEDUCTION IN MY BALANCE July 17, 2009
ILLEGAL DEDATION
i am airtel costomer since 5 years.i have 5 airtel prepaid connections.from begining i am not intrested on caller tune.last night(16/07/09) airtel charged 30/- beeing the callertune renuwal and activated durty airtel tune.but i have no caller tune till last night(16/07/09).then after i called to airtel customer care service with my dealer mobile(9866767739)approx 9:30 pm.one person recevied my call and said wrongly charged for your mobile, we will rectify this problem.again he said you have caller tune and he disconncect my call.again i called to airtel costomer care YOUNIS from airtel costomer care received my call.he also said you have caller tune (complent no:71645973800).how can you activate caller tune and how can you charged 30/- without my permission.i am serious about this 30/- not the matter AIRTEL did illegal activation and deduction of money from balance.if you not rectify this problem i will take leagle action in the cause of cheating, and i will cancel my 5 numbers(9949416778, 9949416779, 9949416722, 9949416733, 9963266497)
also.so rectify the problemwith in 2 days, this is not request.
sabarad belgaum July 16, 2009
anonymous telephone call
I am receiving anonymous telephone call from unknown person (he is having airtel mobile sim). I received anonymous call 3-4 times during my office hours which is disturbing me very much. I scolded him not phone me. I several times tried to contact him over phone to get details of him but answer is coming "the customer you are trying to call is currently switched off". But he is disturbing me many times. My warning not to phone, he is not caring! I want to give police complaint but not. However I want to identify him and get details (contact address etc.). Please help me.

His mobile no. is 9731626999

Who is owner of this AirTel Mobile?

Please clarify me at my email i.e. [email protected] or ring to 9482175098 (India)
vivek saini July 15, 2009
airtel cheating with me
I am using airtel prepaid from last 3 years. i decided to change it from prepaid to postpaid.
I go to airtel shop in my city rewari.I submit my rationcard and pancard copies.
The verification has came and every thing is all right .After 20 days they will bolck my outgoing by sending a
sms that your verification is wrong.Than i went to same airtel shop from where i purchase sim and they will say me
that they are not responsible for that and they are not able to help me also they misbehave with me.
My outgoing is blocked from last 2 days.
My mobile no is 09896977255.
Now tell me what can i do .
Divyasharma July 15, 2009
Issue of MMS
I am forced to send this complaint to you as the circumstances are pushing me to do so, to be honest to you i am very upset about a few things which has happened to me recently, in terms of customer service airtel is serving False commitment, unfriendly customer associates, useless service.
This is in regard to the MMS issue i am facing with mobile No 9910945480 i have requested to start MMS Service on my phone on 5th July.09 bt till now the service has not been activated till today i.e 15th July.09
I hv called thousands of time to customer care they kept on giving dates but till now it is not
sorted out my problem is i cannot send mms it says failed / No Account and if someone sends an mms it gives a weblink and says please visit airtel.in / Data Account not exixts / Check settings it says page not found i dont understand what the problem is and how to get it resolved the customer care people will donothing more than taking a complaint & discoonecting the calls.
On 13th July.09 I recieved a call from sr. Customer Care exec. of airtel promising me tht the same servie would start till the evening but all in vain. I dnt thnk that to activate this service this much time is needed.
If the person thinks to call them one could'nt talk with Customer Care ;peole over there r just harrasing the customers bcoz oof which only The Airtel is losing thier customers.
I request you to kindly do the needful .

Waiting for your response your valued customer.

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