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V.Nageswar Rao
June 3, 2011
change of plan to all members in the group exept of mine
V.Nageswar Rao is having airtel sim no.9989930799 under plan CUG 99 under group facility. All the other in the group have been changed to plan CUG 75 except of mine. Several times contacted the coordinator to airtel but of no use. Becuase of the same I am paying higher tariffs along with higher rental charges. Airtel customer service is very poor and not caring the complients in time made by the customers.
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monuth
June 3, 2011
Overcharging / Cheating
The service provider, without any instructions starts and activates services like jobs on mobile without any instructions . Then they start deducting the money on a daily basis . You call up the call centre it takes so much time and no one attends to the call that you get fedup and hang up .
They come up with schemes like Rs10 card and 100 msgs . You recharge with that and still you are charged for sms . This is clear cheating . Wish they found better and ethical ways of earning money .
However, thanks to number portability now, will not have to compromise on the number and change the operator .
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Sandeep_Gautam
June 2, 2011
Mobile not working last 25 days
Hi Airtel,
Now the limit is crossed and you are not doing anything without any legal action.
This is my around 20th mail regarding the same problem & facing problem since last 25 days but you guys are not understand my problem.
Last time I have called with Mr. Rajveer singh (Manager) they need 24 hr for the solution but now its around 4 days gone but no solution.
I have talked up to appellate office of airtel but they also not entertaining me as like nodal office and other manager of airtel. So tell me what should I do?
My mobile (9818071231) is not working since last 13th May 2011 and due to this I face lots mentally harassment and financially harassment too. Now my losses is crossed around 75000/- because this number is our business main number and since last 13th there is no incoming and outgoing facility on this number. I don’t know why airtel barred this.
So finally tomorrow I will go to sue you and file a case against airtel in consumer court.
i have called lots of other representative. i provide you some ref numbers please check these.
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Appellate officer delhi
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Nodal officer
Neha
Shilpi
& 2 more
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Rajveer Singh
Manager
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Radhika Sharma
(PSR Executive)
Date : 19-may-11
Time : 08:00 AM
Ref no : 868210760
Resolution time : 12 hour.
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vikram
Date : 20-may-11
time : 08:04 AM
Req no : 37516687
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Shilpa mehta
(sen. super viser)
ref : 37516687
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19/may 5:23
Ref : 37508079
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vinod sharma
second level exec.
ref no : 100023171029
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Thanks & Regards
Sandeep Gautam
9953525268
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GC Mishra
June 2, 2011
poor service
My IP TV by Airtel is unserviceable since 27 May 11. The customer service is very user unfriendly and takes you in circles and when you do get through gives you a number and promptly comes a messege on phone saying it will be done in 5 days. When you check after two days they say we never got a complaint. Give the number, they say that is expired. 47067108 they said by 01 Jun 1553hrs. 46992916 they said by 03 Jun by 0036 hrs.46956476 they said by 03 Jun 11 1330 hrs.46874326 by 1443 hrs 01 Jun 11. and many more for the same complaint. Some customer care executives suggest we must pay some reconnect charges when I did not ask for a disconnection in the first place. Some say they will refund it later. Some say they have technical problem. Some say they lost our Id. Bill comes dot on time and is paid as well. Some say how are you with this facility on this number! Can anyone tell me what I can do to get the service back. Can anyone say what are the policies of this company on complaints? Their site has no provision for complaint. Link which works well is the payment one, others are all so so...Can someone reach this to the company? We could not even see the IPL final because of this.
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harmrigprag
June 2, 2011
company asking downloading charges when nothing was downloaded
some one month back when i was on roaming in bhopal suddenly i started receiving a number of SMS stating that so many rupees have been charged for downloading xyz game. these SMS kept on coming for around two days whereas practically i did not downloaded any thing.in just two days this amount piled upto a toatl of Rs 908/-. when complained regarding this to airtel, the company after a gap on one month told me that the charges are valid and to be paid immediately. appraoched the nodal officer and appenate officer of north east region but they also after a single call from my side and assurance from their side that after seeing into the matter they will revert back. but both officials did not come back till date. now i want to file a complaint against airtel in consumer court, please guide
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Pooja Bahal
June 2, 2011
Indoor coverage
I have been experiencing a lot of signal problems in my flat. The indoor coverage is very poor. The other networks like reliance, vodafone work fine. Have been complaining for the last six months .The address is flat F-103, Renaissance Exotica, Yehalanka Hobli, Bangalore North Taluk Bangalore, Karnataka, India.My number is 9845408776.
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arif mujawar
June 2, 2011
failed to open gclub.in of ur website
your website is not open but money is subscribe mobile then get better service.
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Sachin Kidile
June 1, 2011
IGNORING CUSTOMER
I WILL SIMPLY SAY AIRTEL IS IGNORING CUSTOMERS THESE DAYS.
SIMPLE 2 REASONS THAT I FOUND
1] EVEN BEING A GOLD MEMBER I AM AWAITING MY ACTION AGAINST COMPLAINT FROM LAST 6 MONTHS
2] THE WEBSITE IS SO FRURSTATING THAT EVERY TIME WE WASTE 1-2 HRS FOR JUST LOGIN. N STILL SUFFER TO SUCCESSFUL LOGIN [THE FEEDBACK FORM ITSELF DONT TAKE FEEBACK]
REGRARDS
SACHIN K
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Singhgur3300
June 1, 2011
Call from pakistan
Today on 1.6.2011 at my mob. No. 9896608822 at about 8.30pm, i recieved a call from telephone no. +923436832634 who asked me to ring on phon no. 00923157785897 to transfer the call to mr. Ramsingh sahib ji who is incharge of airtel co. At bombay( bandra) and to giv him your bank account no. So that the prize amt. Rs.25lac be deposited in your bank acct. As this prize has been declared to your airtel mobile by the airtel co.
Kindly look into the matter so that airtel co. Could not be meeligned by such like person in future as airtel is a reputed company. I shall be highly thnkful if i m given aresponce to my complaint and so that for reaching consequences can be avoided please.
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malini.ice
June 1, 2011
crediting money
taking money with out choosing the option and not connecting to the customer care to ask also
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