dissconnection of calls and cheating by the airtel executive.
hallo sir,
this is kamlesh singh from bhandup and my no. is +91 9867799327. i am complaining about two things which are
1> from last 20 to 25 days, i get so much error in connections such as call failure while talking ( when i am at my home bhandup, college kopar khairane, friends home mulund. even when caller or receiver both are not moving.) . whenever i call to any my friends ( especially airtel user ) call ends up with two or three beep. again and again it happens upto 7 to 8 times after that call connects and ring goes. now a days it is regularly happening with me. so i tried to contact to customer care so they adviced me that this is sim problem so u take out your sim and wash it with spirit, i did like that but nothing happend. even i changed my mobile set .than also same problem .
last week when i told this problem to my friends ( who is also airtel user no is +919892149075, 9987547645, 9867265787, 9967489567, 9967971562, 9867711386, 9967254759., 9867056110, 9867220495, 9867391048, 9867825308, 9867798489, 9892216669, 9867357223, 9967046915, 9867637329, 9967428060, 9967965475, 9892950324, 9967875215, 9892526189, 9867450473, 9867649592, 9892961201, 9987028053, and much more ) . i come to know that they are also facing same problem and even most of them are planning to switch to other mobile service provider. in my family most of us are airtel user and when i talked to my dad and brother and to relatives about this problem i socked that they are getting similar problem from last 2 to 3 months. so my dad also planning to take other mobile service which is going to be a problem for me .because my father is a government servent and i am using his gornment card provided in airtel plan to him. and most of my friends are airtel user .so what do i do .
2> my girlfriend live in lok nisarg c.h.s., vaishali nagar, b.r. road. mulund west and there, network is ok but call ends in between and call connects after 5-6 try. u cant talk sitting inside your flat or house. u have to talk only standing on window side only.she always used to stand up on windowside and talks for one or two hours, , even u can check this.. through my calldata. so please increase network or place a tower on lok nisarg building which can cover that whole area. of (lok nisarg, ghati pada, maple height bldg, hill view bldg. . upto ayyappa mandir of thane hill side.) so please do for the above basic problem . thank you . please report me about your further step taken, , regarding above complain. by mail as well as by sms or call.
thanks a lot i think uyou may understand my problem...well...

This is regarding the attitude of customer asst executives at Airtel.

Today, when I tried to talk to one of their executives regarding this problem, I was put on hold for 18 minutes, as I was being directed to a Floor Manager.

When I mentioned my displeasure of being kept on hold, the manager, Mr. Sameer replied rudely that he was not sitting quietly and that he was on another call.

As it is, it is annoying and pretty shameful on part of Airtel that my complaint has not been solved satisfactorily till date, and above that, I had to listen to crap from one of their managers.

Also, I have subscribed to Mobile Office, the speed of which, I am not happy. I called support centre on 12118 and was directed to log on to www.abeltronica.com and check the speed. This is ridiculous. I hope somebody is alive at Airtel, who are interested in solving customers' problem instead of harassing us like this and making us listen to nonsense from insensitive people like Mr. Sameer.

Five months back i got new airtel postpaid connection with the same old prepaid number.

Sales Person who marketed it told about the scheme
* 150 Rs top up for 400 minutes free
* 25 Rs top up for Free messages
*250 Rs Rental charges
* 150 Rs for cug
They came to our working place and did their marketing stuffs.
This is plan is useful than your prepaid .So many promises .but nothing was true... they have lots of hidden charges like Taxes and false reductions. Since i was not satisfied i asked the sales person about withdrawing the postpaid connection.

they we want the reason for that.you should wait 15 days to moniter your usage . your should directly go to our branch office and give written letter regarding this disconnection.Because these people know i can not go direct because of office working hours(9-6 pm) is same as that of airtel branch.Now iam not able to dissconnect ... i am getting irritated about this total airtel itself.

I have subscribed the airtel prepaid no. for my communication in State Orissa about one month ago.After one week of activation, my mobile no 09938116804 is deactivated and the reason told that i have not submitted the all document but the fact is that i have already submitted the all concerning document.By the way i again submitted the all document in the airtel office by myself, but still the situation is same.I know that if you people will not take action immidiately then theywill be looser because i am going to take some other company prepaid number but not now Airtel.

I got 2 airtel prepaid connections, the Nos. are 09935489172 & 09936471314. I regret to inform that I am receiving unwanted sms & telephone calls. Some time due these calls, I paid fines to traffic police also. I earnestly request you to take corrective action on these.

Regards,

P.K.Saha