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Airtel

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Category: Electronics

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India

Airtel Reviews

May 4, 2008
Wrong call charges
My mobile no is 9894980978 on Prepaid servise.
I am using this connection for abt past 3 years... Now when I make a call for a local Reliance no : 9345995000 on 25th of April, 2008 on Time :9.24 am it have to get charged as .49 paise.. Instead of it get charged as Rs.9.20 ps / minute for which i gave a missed call for that no.. I make 2 missed calls for that no... Hence nearly of Rs.18.40 get deducted from my account At that time the call charges taken as Rs.9.20 ps/ min ... When i make a call to C.Care regarding this issue... they tell me that it charges as like that due to addition of 00 (double zero)in front of the no. It is a no which get stored on my mobile for the past 3 months... Ever before call charges had not get deducted as like this... I interact with Mr.Srinivasan on Customercare... The reference no for my interaction is 20426000562... So it is not a problem on my mobile & Called no .. Its all of them are due to Network issues... I ask the C.C.Agent Mr.Srinivasan to register a complaint regarding this... But he refuses to do that & Hence i like to Register a complaint thr E-Mail... I also get the Customercare E-mail id thr Airtel C.Care Agent Mr.Prakash thr Call to Customercare .. His reference no on Customercare call is 0504056410 on 04/may/2008 on Time : 1.54pm on my mobile... Hence my Money Rs.18.20 ps have to get return back from my account... Other then I will send a E-mail to TRAI a copy for furthur actions... I think that you would not make me to so like this regarding this issue...
I am waiting for your process soon on this issue...
May 4, 2008
reduction of amount and not getting acess to mobile office
i have called Airtel customer care for a small query for deduction of a meagre amount of Rs. 30-50 and not getting access to mobile office
Calls started form 28th of april still date (i.e, 04th may)
i had given up on the query on 01st may itself but the airtel send me a msg stating we need some more information to resolve your query on friday the 02nd may as i was out of station for 2days i called them today 04th may again the same crap i have to tell a new customer care executive about the whole issue and he says nothing is mentioned about your query in the system and tells i will transfer the line to the person who will resolve your query i was put on hold for almost 10 minutes listenning to there crap tunes indirectly telling please keep we cannot waste out time on you
being a customer of airtel for last 6years this was never expected
May 3, 2008
BAD CONNECTION
my mobile air tell no. is9840071620.when i call to my wife no. vodafone mobile no9786537802, some one mobile is connecting and disturbing my privacy. so immediatly this intervention should be rectified.The some one is Abusing me And my wife using abnormal words.This is due to the fault of your connection mechanism.kindly rectify this error and the fact may be intimated earlier.
Thanking u,
MUJEEB RAHMAN
May 3, 2008
Wrongly charged
I am using your sevice for last 10 Yrs. Currently i took 1 new No. (9967107238 ) for the month of Nov 07 & i am facing a lots of problem from your side every month. I wrongly charged so many times & i complaind for the same but you people are not able to solve the problem. Recently i charged for Rs.45 on 23 march 2008 & i logged a complaint at your relationship centre located in Fort (FOUNTAIN) on the same day.Again i charged for caller tune but i am not activate this service. Your Executive check all my details & than he replied me you get the refund within 24 Hours.Now the senario is if i call to your customer care they people told me we have only 20 days complaints & you complaint 20 days back. So we are enble to check your complaint. If you check my complaints on a same month i discard your caller tune service & now no one able to give me a proper feedback about my complaints. This is not a first time, So many times you people charged me wrongly . I just want to keep your concern about my previous complaints. I wrongly charged Rs. 99 for the month of Jan & i get the refund on 24 march 2008.I dont know now how much days you people take to process customers complaints.

I think we are waisting our time to choose AIRTEL service.

Please check all my details for the same & i am waiting for your reply, otherwise i file a FIR report for the same.
May 3, 2008
about gprs monthly rental.
Dear sir,
I am using Airtel's GPRS services to connect internet since long and using their Rs. 249-/ monthly rental plan.
Some time back, I realised that they are not giving me full one month of service as told me by their customer care executive.
So I started keeping my account records.
In the month of April they deducted Rs. 249/- on 8th and
In the current month that is May, they deducted Rs.249/- on 2nd.It means that they are giving me just 25 days service against their promised 30 days.
The very same day I tried to contact their customer care but there is no one to interact, just a 121 sms service through which a customer can send their complain maximum in 130 words and i also sent mine.I also tried to contact their office through net and sent them my complain at "[email protected]" .
I also tried to call their nodal officer Atif Rashid Umarrizvi
at his given number at their site, but it was allways in off mode.
So I also mailed him at " [email protected]", but till this time their is no response from them.
Kindly look into this matter and help me. The number through which I am using gprs service is "9973257002" .
Thanking you,
Yours,
Kumar Vijayant Singh,
Chapra, Bihar, Pin--841301.
Mobile - 9431261553 ( personal)
Mobile - 9973257002 (Resi.)
May 2, 2008
hellotune code
I've been trying to download a hello tune, based on the information given in the website of Airtel, I've tried it several times, it asks for options from the menu. If they've mentioned that this is a direct call no. Why is it so that they are charging people @6 INR per min and that too asking for questions and options from the main menu. Ideally a direct no. Shouldn't be asking so many questions and should directly start downloading the tunes. But this is not the case here and this according to me is fooling public. If they've mentioned in their site that this is the direct call no. then it shouldn't be asking for all the menu options, as listening to all the songs in the list is very costly (@6 Rs./min).and provide specific URL for airtel hello tune code dont full airtel customer bcoz there r airtel site for hellotune in that site i dont get any hello tune code
May 2, 2008
Stop E-Bill
Please Stop My E-Bill and start raising my paper bill at the earlieast. I also need the paper bill for the month of March and April' 08.

Your early action in this regard will be highly appreciated.
May 2, 2008
Stop E-Bill
Please Stop My E-Bill and start raising my paper bill at the earlieast. I also need the paper bill for the month of March and April' 08.

Your early action in this regard will be highly appreciated.
May 2, 2008
lost of account
how come airtel has started clearing balance from anyone account without prior notice. my balance was up to the mark and all off the sudden it was nill
May 2, 2008
plz. cloes my mobile number
Dear Sir,

plz. close my mobile number because my cell is losed.


Thanks & Regards
Shailesh Kumar Singh
9910128164.

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