"Consumer Reviews on Companies, Products and Services"

Airtel

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Category: Electronics

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India

Airtel Reviews

May 2, 2008
badly convesation from airtel customer care
Hi I m Jitendra Badnora My no. is 09766650519 .I M working In Reliance Communication But still I m using Airtel GSM .but since last night conversation with Your CSR I M very Heart About Ur customer care...I called ur customer care last nigh it is 01-05-08 at 12to 12.30 am they pick the phone and put it down..again i called but still he pick the phone and again put it down...when lastly i called third time there are ghanshyam he is a senior he talk with me very badly and put down the phone again...so please if u have time than plz listen thise insident and do needfull If u fill...If ur not responsible then please forword this mail to appropriate authorities...otherwise i have only one option just sweetch from Airtel to Other
May 2, 2008
hello tune
Since many days, I am trying to get code no of following hello tune from Airtel site but not succeed. Help me to get the same.

Nothing’s gonna change my love for you….
May 1, 2008
complaning aabt co. given any vas service without demand & charges apply more time
comp. abt co. given any vas service like bolbol pack, masti time joke tuny talk without any subsciption & charges apply when we call on 121 not proer reply us last 27, 28 april wrong charg aply and i call 5 times call in`on 121 but not any kind help or information prpper prvid us or not give any responsible no. or call not transfer to tl or supervisor so pls do the same this m atter
your faithfully
amit mishra
9898347275
April 30, 2008
Broad Band connection
Poor customer service.. unprofessional behaviour.

To get a broad band connection after making a payment you are told that the only port avaialble in my area was given to one of old customer on priority.

Payment not returned yet with documents.
Have been waiting for four months and trying to reach a correct conatct person to secure a broad bandconnection and no help has arrived..

and the executive is refusing to pick calls all time saying that they are in meetings..Am not sure which one though and no help has come my way...

If this can be brought into attention, it would be a great help for me.I can be reached at my email id .

Regards,
Sathiya
April 30, 2008
No coverage
no coverage in my area
add:c.s.palace
venkulam, edava p.o
parayil, trivandrun dist
kerala state-695311
tower name:edava
April 30, 2008
debeting money for value added services
sir,
on dated 13th April 2008 I requested to activate mobile office service by sms and requested to deactivate on dated 15th April 2008 by sms service and the same was confirmed. But it was utter surprise that mobile office reactivated itself without my concern and the amount of Rs. 25/- each day has been deducted from my account. the matter was taken up with customer care but no fruitfull solution found. then we contacted via phone to area commander but he said he will call back, after that i recieved a phone call from the following number +919831049673 on 17th april, 2008 at about 4:18pm asking to deactivate again, I could not understand after deactivating how come my mobile activated and my hard earned money whipped out without any reason. then I recieved 5 - 10 sms from the same mobile no. +919831049673 to deactivate the service again, But when I ask about my debited amount he kept mum. and till 30th april 2008 there is no reply from area commander and the customer care.
April 30, 2008
Bill Payment Issue
II was having a postpaid connection of airtel (Airtel Number) 9818625265 from last 2-2.5 years and have been making a regular payment online through internet

I carried the number with me when I went abroad and made a payment of my transaction in Nov 2007 after which I did not made any payments as I did not receive any bills.

I changed the address and gave the contact number of my family for any issue/concern when suddenly I heard that a lady named “Simran” from airtel is calling them and harassing them continuously

I talked to the lady from USA couple of times and asked her to first open my online account so that I can make an early payment but she said it is closed and she cannot, then I asked her to send the copy of my bill at my email id for verification. Similarly I had a talk with the customer care representative While I was talking with the lady named "Simran" from airtel customer care service and was dealing with the issues through email with someone name 'Anil Kohli" from airtel(mail id [email protected]) my parents panicky informed me that some lawyer has called up and had asked them to made a payment as some case has been filed against me at teeashazari court in delhi and there will be lot of issues if I don't make the payment. My parents hurriedly made a payment of 4000(2700(Bill amount)+1300(lawyer fee))


Can somebody from airtel tell me as why these happened when I was trying to make a payment, I did not got the chance to verify the details before which my parents had to forcefully made a payment and why I had to pay the fee for the lawyer when I was not escaping from making a payment How can I make a payment if don't receive the bill I don't validate it.

This is sheer harassment since I am not in India and airtel guys were harassing my parents those who don't know actually what happened.

I want someone from airtel to reply or otherwise I will take the case to consumer court for mental harassment and forcefully issuing a case against me and taking the money
April 30, 2008
service,rudeness
On the 14 of April 2008 an Airtel connection (9959559705) was bought by me.The sales agent assured me of service by 6:00pm that day but the moblie was active only by late evening next day.After one problem came another.The cell phone is receiving no service again from the 28 of April.
After calling the sales executive IMRAN from the hydereabad service center of airtel he rudely asks us to take our sim card and go to the head office.

Now may someone ask him that why is it my responsiblility to fix the problem when he is the one who sold the connection???

A troubled custumer
Goel
April 30, 2008
Unneccessary charges
Hello all, I am lohith S, my number is 9880088122, i am being charged Rs 150 for sending message to 64611030DWN_PRM, this stupid number, itseems. The bill says it. I have not sent any messages to such a number. How can i get justice...?????
April 29, 2008
discontinuation of all calls ougoing and incoming
i bought an airtel prepaid connection no. 9910988892 three weeks before from kalkaji new delhi by a retailer by submitting a valid photo id and address proof. after 10 days i got message from airtel that my documents reqd. have not reached to them so i have to resubmit.so, i resubmitted them at axis communication faridabad sec 16 a but 2 days back my all calls are barred by airtel sayin the same old story of docs. not reaching without giving any notice. now wat to do when their own channel partner does not forward the docs. reqd. i am suffering with no calls possible on the phone inspite of having 250 inr balance and 1 year validiy till april 2009

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