Airtel
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Category: Electronics
Contact Information India
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Airtel Reviews
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April 16, 2008
Bad Network
I am facing network problems in Airtel network since past 7 To 8 days...i've called up customer care many a times but then too m facing the problem...please take da necessary action against it or else i'll be forced to switch on to some other network...
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April 16, 2008
Security Threat
With a huge grief I would like to complain regarding the customer information security in AIRTEl.
my earlier number is also from airtel which is deactivated, the number is 9880766901.
I am learnt that my call records of my earlier connection has been provided to unauthorized person, because of which I had to face lot of humiliations and I was forced to change the number. The call records were provided by airtel employee, may be in Madikeri (Karnataka) Jurisdiction.
I am sure that airtel won’t provide call records for unauthorized callers, but how does airtel avoid intruders within?
I do not have exact proof, as I don’t know as who did it, but
It is definitely true that my call records have been disclosed. All that I know is that my call records were given to
Mr.D. J. Panchakshari working as JTO in BSNL at Madikeri (karnataka). U may please investigate as who had visited my profile other than customer care executives, if u could find the details, then the culprit is in your hands. I think even though the number is deactivated, u still will be having the old call records and data pertaining.
Now that I have changed my number, please don’t compel us to change the network.
If this continues I will be forced to file a complaint in consumer courts of India, and circulate a mass mail among my contact list and in my company,
asking every one change the network. For your information I work for Honeywell and there are almost 7000 employees, out which minimum 5000 are using airtel. If this complaint is put up in our bulletin board then Employees will start thinking about the data security in airtel. As I cannot locate the miscreant, I will definitely at least fight against the company.
As this is a serious concern I request a full enquiry from your end and locate the miscreant.
Such incidents are not really helpful for the business of airtel. Who ever may find this mail, I request to forward this to higher authorities
And get their attention.
9880766901 is the number whose call records were leaked. This number is deactivated now.
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April 16, 2008
using illegal ways
This is in regard with the number which I had (9972030024) when I activated this no. my initial limit was Rs.500 it was increased to Rs.1000. whenever my billings used to get close to this limit before the billing cycle I used to get calls from your end and I always made my payments on time, gradually they increased my limit to Rs.4000 my bills used to range between Rs.2000 – Rs.3000 which u can check with your records too. One fine day I received a phone call from your Airtel my bill is Rs.6000 which I have to pay immediately else it will be barred when I indicated to the representative my limit is Rs.4000 how did it cross the limit and why no one informed me which they did earlier the response was they will get back to me, I also requested for a detailed bill statement which I never got.
Whenever I used to get a call from Airtel regarding my bill I asked the same questions about my limit, billing statement I never got an answer I hope all the calls are recorded. As a user I have the right to check my bills before paying and Airtel does have the option for complete billing statement, also I had problems related with the bills which I want to be cleared, instead Airtel is trying to use illegal ways they are calling my family, friends and are using abusive language and spreading false information about me. One of your employee name babu called my friend saying I have given her no. for reference and now it’s her responsibilities to give my contact details else face consequences as if I am an absconder trying to cheat. The interesting part is I never gave her no. for any reference. Mr. Babu has repeatedly contacted my family and friends and has threatened them. When they sent their recovery team to my residence I met them personally and clarified my stand they did say they will come with the details but they never came with any details you can also check my data I have always cleared my bills on time that is why my limit was increased. I am ready to pay the amount I have used before that I want Airtel to clarify
1> how did they allow me to cross my limit
2> why they never informed me about it
3> why they couldn’t send a detailed bill till date
I would request Airtel to stop all the illegal ways they are trying to use and follow proper procedures.
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April 15, 2008
pathetic customer service
I am a prepaid customer of airtel with my no being 9890610652.a few days back to be precise 01/04/08 i recharged my card with rs 110 voucher that promised me acc to company sms that i will get 1 year validity plus a Rs 98 talktime .its been some 15 days n i haven't got my talktime and validity n funny thing is that my validity gets over tom.I have been trying customer care for the past 8 days n the replies have been all together different with some saying the problem will get solved in 24 hrs, some 48 n some in 4rs.recently they have stopped taking up my calls so what i shall i do about this irresponsible behaviour of company...Its absolute BULLSHIT here in AIRTEL...
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April 15, 2008
Airtel GPRS Service
I can't access internet on my pc using Airtel GPRS.
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April 15, 2008
sevice & network problem
sir.
I am having a harrowing experience with airtel and their customer care.I have been having a horrible time for the last 10 months complaining after complaining about the your sevices and your network problem.I called customer care 10 to 20.
currentlyi having the problem of validity, i have recied one SMS form airtel that recharge 110 u will get 350 days validity and 98 Rs talk time (complain no. 41510590200)still i am not getting the validity.i have complained on 12 april also(ref no. 041231733100)
tyour executive told me that with 48hrs u will get feed back. i am still waiting. pl give me a quick resoponse.
chandrashekhar
plot no 42, flate no 15
bombay sappercolony, tatagarden, pune
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April 15, 2008
Do not refund Security
I bought one postpaid connection from Airtel i.e. 91 9897393186.
with security INR 500/-. after more than one year, one executive of airtel office suggest me to bought another plan. and assured me to return pervious security amount INR 500/-.
He also demant INR 500/- more for my new plan i.e 919897042086. so i gave him 500/- more.
Now Its more than one and half year. I did not recieved any of my security amout. If i say him he said You have to pay some more money i.e INR 300/- as donation to Airtel.
Suggest me what to do??????????
regd.
Salim Khan
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April 9, 2008
EXPIRY OF FRESH SIM CARDS
I HAD PURCHASED FRESH SIMCARDS OF AIRTEL FROM OUR AREA DISTRIBUTOR-ALPHA AGENCY, VADODARA IN 2004. AFTER THAT THE CARDS SHOULD BE EXPIRED IN SIX MONTHS. AT THAT TIME I COMPLAINED TO T.M. OF AIRTEL AND DISTRI.ALSO. BUT THEY PASSED TIME AND TIME BY TIME T.M. OF AIRTEL &DISTRIBUTORS ARE CHANGED. THEN DAY AFTER DAY TIME PASSED AND PROBLEMS ARE AS AND WERE PENDING
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April 8, 2008
Terrible company!
I was trying to connect to the Internet on last friday (5.4.2008) through mobile office, but due to your server problem I was unable to connect to the Internet. BUT YOU HAVE DEDUCTED TWENTY RUPEES FROM MY ACCOUNT... THIS IS NOT FAIR.
I have called the Airtel customer service many times still I have not received any proper response.
Mobile no:9994873417
connected using the Mobile model: nokia 3500c
I look forward to your hearing!
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April 5, 2008
IS AIRTEL SERVICE REALLY THAT BAD???
I have an airtel mobile with prepaid connection.
On 2nd of April I recharged it with all india 1rs STD scheme in order to activate 1 rs STD .
However my STD calls were still being charged at older tarrif and when i contacted cusomer care they told me that a scheme bol bol is already activated "I don't have an idea why it is activated "that's why new scheme is not effective.After deactivating that bol bol scheme they told me that my scheme will get effective within 24 hrs .
However even next day it was not activated.When I called cusomer care they said there was a technical problem it would get effective within 24 hrs.
But even next day it was not activated.When I called cusomer care they said it would get effective within next 24 hrs.
Even today it is not activated.When I called cusomer care they said it would get effective within next 24 hrs.
For the PAST THREE DAYS I AM CALLING AIRTEL AND LISTENING that service will be activated within 24 HRS.
and I don't know how long it would take EVEN IT WOULD HAPPEN OR NOT.
or maybe they are hoping i will stop trying because the amount is so negligible "which i guess i would after 3 -4 attempts"
Is AIRTEL SERVICE REALLY THAT BAD??? . or I am getting some special treatment
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