|
January 8, 2008
Unnecessary deduction of prepaid balance
Sir,
Several times Rs.20 is deducted from my pre paid account with out any reason.The amount deducted on 2nd december 2007 was credited after my repeated request to the customer care and your office at Trivandrum [Bakery jn].The day after crediting the amount again the amount is deducted with out any reason.The amount deducted on 9 th december 2007 is not yet credited.At present a total amount of Rs.40/- is pending to be credited.As the amount is deducting with out any reason,i'm not in a position to top up my account any more.Regarding this your customer care has given me 0104083862 as reference number.
On 6th JANUARY 2008 i went to your office at bakery jn and requested to correct the mistakes.The problem has not yet solved.Please look into the matter and arrange to credit the deducted amount of Rs.40 and avoid the inconvenience.Your immediate action is solicited.
Thanking you.
My airtel number-9895320985.
My land number-0471-2733821.
|
|
|
January 8, 2008
Unnecessary deduction of prepaid balance
Sir,
Several times Rs.20 is deducted from my pre paid account with out any reason.The amount deducted on 2nd december 2007 was credited after my repeated request to the customer care and your office at Trivandrum [Bakery jn].The day after crediting the amount again the amount is deducted with out any reason.The amount deducted on 9 th december 2007 is not yet credited.At present a total amount of Rs.40/- is pending to be credited.As the amount is deducting with out any reason,i'm not in a position to top up my account any more.Regarding this your customer care has given me 0104083862 as reference number.
On 6th JANUARY 2008 i went to your office at bakery jn and requested to correct the mistakes.The problem has not yet solved.Please look into the matter and arrange to credit the deducted amount of Rs.40 and avoid the inconvenience.Your immediate action is solicited.
Thanking you.
My airtel number-9895320985.
My land number-0471-2733821.
|
|
|
January 7, 2008
do not call
I want to register with 'do not call registry ' give the procedure please ...on my mail at [email protected] |
|
|
January 7, 2008
no network coverage
we the peple r ound have complained several times about the network coverage but it remains same for almost two years
|
|
|
January 7, 2008
Billing on Roaming
Hi,
I have not been in India from 3rd Dec 2007 onwards and I see that I have been billed a whopping INR 7000 for the said period.
I acknowledge using the phone on Roaming but only till 5th Dec, till I reached Canada and after that I have not RECIEVED a single call (there were missed calls but I didn't take those to save money and called them from a local Canadian numbers) let alon making an outgoing call.
I have switched my voice mail on before leaving India for all unanswered and not reachable calls.
It seems like Airtel are billing me for the airtime when the caller greets my voice message while a caller calls me from India on my Indian number (+91-9810356575).
Please note that I have never even called my voicemail to check my messages.
Is this fair? What's the point of switching on the voicemail I rather answer all calls in that case.
Please sort this out and revert all such charges.
I don't think I am going to py for this.
I have been an Airtel customer for 7 years and have prompted all what has been requested for without a single question, but this is a question I am willing to have answered.
Regards,
Prashant.
|
|
|
January 7, 2008
Automatic activation of hello-tune and deduction of charges.
I would like to draw your attention towards a corrupt practice of Airtel.
I am a pre-paid subscriber of Airtel. Few months ago one hello-tune was activated automatically on my phone and Rs. 30 were deducted. I wasted my energy and time to talk to customer care executive. They didn't revert it back, neither refunded the money. I had to spend few more rupees to cancel it by dialing some number.
BUT TEHY HAVE DONE IT AGAIN. I FEEL HURT BY THIS UNETHICAL PRACTICE. DON'T Airtel HAVE ANY OTHER IDEA TO INCREASE THEIR PROFIT.
I am not the lone sufferer, on internet one can find similar stories of Airtel customers. Moreover, the amount of Rs. 30 is immaterial but the audacity of this practice is significant.
I call for the authories to step in and curb this practice.
|
|
|
January 7, 2008
not give benift of their schemes
I take a one airtel card in this scheme is card value is 200Rs and get 600Rs talk time free to Airtel to Airtel. and some months means three times get 100+100+100 Rs talk time after that this compny not give this benifit
|
|
|
January 7, 2008
poor service
airtel coustmer care had poor service they are not seems to be profesional ones they demaned verification address no, of times thats so in convinent for workers
|
|
|
January 6, 2008
stop my customer care service
stop my customer care service because i called more then 5 times a day,if they solve my query in as single call why should i call them 5 times a day .i am using airtel prepaid service and are deducting my balance without my concern since 4months i need help.
|
|
|
January 6, 2008
I get from many many missedcall from in this number. The no-is--9800348551.sO I want to it's full address and his name.
I get from many many missedcall from in this number. The no-is--9800348551.sO I want to it's full address and his name.
|
