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Airtel

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Category: Electronics

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India

Airtel Reviews

December 13, 2007
Stop Payment done and even informed.
I had given stoppayment instructions for the cheque issued to Airtel. As there was delay from there site for starting our new mobile no. They called us up and we said that we have given stop payment instructions to the bank. They said okay and we shall not bank the cheque. Even after oral communication to them they deposited the cheque and now we have been charged heavy bank charges for the same.

Now we want refund from them.
December 13, 2007
Refund of money through DD
I had availed a postpaid facility under the 495 plan for my mobile bearing no. 9893038353.I had discontinued this facility in September 2007 on 11-09-2007.I got this connection converted to prepaid by paying Rs.160/- .I understand that I was eligible for a refund after sixty days of receipt of the bill for the mobile in question.I tried my level best by personally visiting the Airtel Office at Yadav Colony who listened to my complaint verbally and did promise to consider the same suitably.I am at a loss to understand regarding the type of substandard service being offered by a premier company of this repute.I am a employee of Tata and atleast we do not show this type of lackadisical attitude towards customer care.Trust I would get the DD refunded positively without being told to do so time and again.
December 12, 2007
Poor Response from Airtel
Customer Care & service is very poor in Airtel. I have following complaints from Airtel. They try to mint/rob money from customers in all the possible ways.

1. My number is 9840859529. When my call gets over in 59 seconds airtel charges for two calls. They are extracting money from cusomters in whatever way they can.

2. As per my prepaid plan I can have one addon facility for one number and the number is 9840584933. Inspite of deducting 20 paise per call they are deducting Rs.1.20 per call for the add on number. It is still continuing.

When I tried to contact customer care they don't give proper response. The customer service people are taught to tell only "sorry for the inconvenience, we will solve your problem". Except these words they do not tell us anything else, how much ever we ask them to solve our problem.

I have made repeated calls to customer care citing my problems without any result.
December 12, 2007
Fraud
My mobile No id 9903043189 (Post paid) I have been a good customer of Airtel postpaid service for more than 2f year. But in return , I have got such a bad service that I don't have words to say nothing bout it.

3 Months Ago I have received a Offer card from Airtel for Free Postpaid Connection. After SMS to 200 one Executive Sovonjit Ghosh( 9831049857) from Bharti Airtel Services Limited Kolkata came to Me and collected all my documents ( Pan card Xerox, Voter ID xerox , Original Last month Bill & Original Offer Card) and gave me a sim card ( 89913100000054589368).

After 2 Days he said me that there was a confusion because there is a Unpaid amount of Rs.4000/- in another no.( didn’t inform to me) in my name opened previously by my PAN but not in my address .

I repeatedly requested him to give me the details of the above but he didn't give any thing to me and I also requested him to return my documents whatever I handover and take the sim card what he has given to me but no reply I have got from him. So Many times I called to Customer care but they cannot give me proper answer.

How Airtel can run a such a big organizations with ppl of such questionable integrity??? Airtel authorized center send fake representatives with the whole intention of trapping the customers!!!

Now there is no proper solution given from the Airtel side as to where exactly they have created a problem

Now MY Faith on AIRTEL also now going down because every one can do any thing with my papers
December 11, 2007
CONNECTION DISCONNECT
I have taken a connection from Airtel the the mid November, 07 in the Shri Shubh Narayan Pandey Vill and P.O. Chaubey Ambara, Dist. Muzaffarpur, Bihar-843101. My Number is 9801433049 and the same the disconnect with prior information. I regularly try to customer care of patna but I am unable to contact with them and i have already depsoited all the document on the time of activation as well as after disconnection but the till time the same is not activated. I have already mailed to [email protected] but there is no response from their end. Due to this i have facing a lot of prob. in my routine work.

Bipin Kumar
9871347273
December 11, 2007
loss of mobile phone
I wanted to know the location or airtel tower from which it is operating
December 11, 2007
vulgarity
the airtel tower from which it is operated
December 10, 2007
Block to talk Cust care & MMS sending problem
I am a old customar of airtel (calcutta).My no. is 9831619261.I have some problem in sending MMS it says 'unsupported content' but my cust care service is blocked by airtel. and the problem is still unsolved.
December 9, 2007
prepaid to postpaid connection
Sir/madam,

I got a airtel prepaid conection on November 2,2007.Now,I want to convert it to a postpaid connection.When I talked to the customer care over phone,I was told it can be done after a month's time.So,yesterday I approached an airtel showroom in Delhi(Airtel ,pusa road)to get it converted.
The representative in the showoom completely ruled out th possibility and said that the existing prepaid connection must be atleast 8 months old!! I again reconfirmed it with the customer care over phone for atleast five times and again went to the showroom.The representative again, in a very rude manner sticked to his point and wasn't ready to agree with me.His approach was so rude and unprofessional that I'm afraid such representative's are a real shame for the group.
Can u people please tell me what has to be done??!
December 8, 2007
Unsolicited SMSes
Sir,

It is to bring to your kind notice that i have been receiving unsolicited SMSes on cricket matches. My balance is being debited for the same on regular basis. You may kindly note that I have not made any request for such updates.

On this matter I had tried several times to contact Customer Care through 121 however, I could not reached to any Customer Care executive to express my grievances on the issue. The constant SMS updates have really caused lot of nuisance to my daily duty. Besides, that i got unwanted remarks due to noise caused by the unsolicited SMSes from Senior during meetings and conferences.

I would appreciate if prompt action is taken to contain the menace of the same to my Cell No. 9970836204.

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