Airtel
| 5 stars | | (0) |
|---|
| 4 stars | | (0) |
|---|
| 3 stars | | (0) |
|---|
| 2 stars | | (0) |
|---|
| 1 stars | | (2471) |
|---|
|
Category: Electronics
Contact Information
India
|
Airtel Reviews
|
December 1, 2007
roaming
my mobile<+919895301618> having international roaming facility
not getting raoming at uae .
|
|
|
November 30, 2007
simcard failure
I have two cell number ie 9892012412 & 9892062032. My simcard of 9892062032 lost in transit on 28th Nov 07, hence i intimated your organisation on your site, but we didnot receive any response. Hence we personally visited your Mirard Airtel Gallery on 29th Nov and purchased a dublicate sim card ( 8991923000085075303) by paying inr 300. It was informed that the sim will be activated with in 4hrs time. Sorry to say till date its not done. We personally spoke with your customer service cell on 30th Nov and again lodged the complain . The complain number is 14719452 . When ever we call up your 121 number, we are informed it will take 24hrs to get activated.
Today we wanted to speak with the Manager of customer service, sorry to say firstly the C.S informed, i am the senior, when we pressurised, we were given the name of the Manager but they didnot give his cell number since he was not available. Till now we have not receive any verification call , nor my sim is activated.
This cell is used by my wife and she is working as a manager in Uniworld logistics, we are really handicapped without the cell. I will only request you to pls refund our amt so that we can use some other service provide who do assist during crisis but the same i will never expect from your company..
Iam sure you will atleast ready this complaint and assist others who expect their problem to get it resolved at the earliest and not as per your sweet time.
|
|
|
November 28, 2007
request for puk code
i have an airtel mobile no. 9876039752 i am asked for puk code because of entering wrong pin code kindly send me my puk code
|
|
|
November 28, 2007
request for puk code
i have an airtel mobile no. 9876039752 i am asked for puk code because of entering wrong pin code kindly send me my puk code
|
|
|
November 27, 2007
NOP
I got a call from Airtel customer Care and they gave the information regarding their New service NOP (Net On Phone). Company executive gave me the total wrong information regarding their service as there is only Rs5 charges per day and after that everything is free. But when I got a message from Airtel that your service of NOP is activated and you can enjoy your mails @.15 paisa per mail. After that I gave the call to customer care on 10th of November and ask them to to deactivate my NOP service and the reply I got was that on 15th of November at 2 PM your service will be deactivated but on 16th of November i received a massage that Rs5 has been deducted from your account for the NOP service. So I gave a call to customer service and again I told the whole story and he again confirmed that your service will be deactivated till 19th of November and you will get the refund but again I got the same message from Airtel stating that Rs5 has been deducted from your account for the NOP service so again I called the customer service on 20th of November spoke to some Manager with the name as Vishal Kutvach and he told that he will personally look into the matter and by Monday 26th November my NOP service will be deactivated and and Tuesday 26th of November I received the same message again that Rs 5 has been deducted from your account fro the NOP service. Then I gave the call to customer service and wanted to speak to Vishal Kutvach and lady replied that he on leave then I spoke to Anish Sharma again I told the whole story and he told me that your service will be deactivate by 3rd of December. In between Rs5 has been deducted from my account everyday. If I count from 10th of November to 3rd December then it comes to 24days x Rs5 = Rs120 (One Hundred and twenty only) this much amount has been deducted from my account.
|
|
|
November 27, 2007
Flaws in Airtel System
1. Staff sitting at customer relationship centre are not qualified about services.
2. They have less information about Airtel product.
3. The staff doesn't the understand the concern of the customer & they give vague reply.
4. There is not coordination among the staff regarding the concern raised by customer, as the response time to concern raised take 24 hrs.
5. The system reflects wrong information.
6. The staff doesn't value customer.
7. If customer doesn't get fruitfull reply from customer care -- sales manager -- nodal officer, then there is no channel to
escalate the issues.
8. Wrong area information is displayed on cell when standing in different area.
9. System display wrong information about corporate when person has enrolled to other account.
10. Whenever a call is made to get the information, a common answer is "System is slow to fetch the information"
|
|
|
November 27, 2007
Annoying phone calls
Respected Madam / Sir,
One of your customer mobile no. 9936675533 is harrasing me by giving missed call on my cell no. 9415537710.
Therefore, you are kindly requested to please instruct her to not give me any call further.
Regards
|
|
|
November 23, 2007
spam mails
i am using my mobile with airtel prepaid connection from fast 3 years. from last 6 months i am getting spam mail to my mobile from 600
i am getting ugly messages from different mail ids. daily i am getting 20 messages causing inconvenience. when i called to customer care, they said ' we cant do anything with this problem,some one sending mails to u r mobile. and the solution is to change the number'. i am planning that if this problem is not solved , i would like to switch the network.my mobile number is 91-9849167126
|
|
|
November 23, 2007
do not disturb not use by marketers
Ever after registering my moble number in the do not disturb register with Airtel, I am recieving phone call from telemarketing . Can not it be stopped. To whom I should complaint
|
|
|
November 23, 2007
Poor customer support
I'am reethu,i just want to let you people know about the poor service provided by airtel customer care centre.They are no responding properly for our problems.So i hope by seeing this complaint,they will improve their service.
|
|
RECENTLY UPDATED REVIEWS
REQUESTED REVIEWS
REVIEWS BY CATEGORY
|
