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October 26, 2007
incoming calls barred
The incoming calls to my mobile 9895183683 is barred from 24/10/07 afternoon onwards, with out any reason. From that time onwards I am regeistering complaints with the Airtel office. But there is no respone. Every time when I call to the customer care they are saying within 4 hours we will make it ready. But now already 2 days passed. I feel very pitty on you. It is very bad on you, being a well establised company showing such an irresponsibility to your cusomers.
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October 26, 2007
recharging of 555 rs
hallo,
i recharged for rs 555 on airtel.i reacharged it just for calling std.it will get one month validity. but after few days the validity date reduces to 1 week. i called customer care about it.
each time i call, they said some regular words that they studied during traning...
1)call after 11 hours
2)call afetr 24 hours
3)will forward to senior department
4)call after 4 hours.
5)updation is going
i called for 30 times in one week.
some times they cut the phone.
sometimes they don't answered.
i got almost ruined.
i have to call outside state,but they airtel ruined my job and my life.
now i am hating my favorites, ar rahman, sachin, sharuk.
why airtel is doing like these.
i lost almost 600 rs.
is that rs is not valuable.
thank you airtel for doing such a great thing.
keep good work
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October 25, 2007
tranfer of talktime
i came to knoe thro web that we can transfer our account by calling *143*number# .
but wen i tried so, i dint get any but my balance is lost. i transferred from the no 9944020446 to tne number 9944280831
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October 25, 2007
GPRS service to be activated
My cell no. is 9970050647 (airtel simcard). I want to activate GPRS service in my cell in the package of Rs. 99 per month. So please activate as early as possible.
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October 25, 2007
No ethics, only money!!!
We have around 50 airtel mobile connections in our factory and more than 100 Will airtel connections and also broadband connection. Im facing lot of problem with Airtel service. Every time i travel abroad, my mobile out going dosen't work, only incoming works. This i repeatedly keep complaining to the local Airtel office here before my trip, but no use. If you ask for an international roaming tariff, the details are avilable in their website. Where as they have tie up with 4 service providers in every country with different attractive tariffs. But once u r in abroad, if you choose the best tariff sevice provider, none will accept your request, Only one service provider will accept your request whose got the highest tariff. Airtel the worst service provider with out any ethics in business other than money... Now we are in a mind to surrender all the Airtel connections and shift to some other service provider. Never trust or be faithful to Airtel, Its my experience from Airtel..
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October 25, 2007
no range
i am lived in KERALA in ALAPPUZHA dist. in cherthala taluk
in VADUTHALA.
my house is near an airtel tower just one and half km..
but there is no range in that area. only range in one km distance from that tower.
pls take any action from airtel.
my number is .9895469549
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October 25, 2007
activated hello tune without my permission
on 24th october for mobile hello tune is activated with out my permission. and i contacted customer care for several times. but the problem hasnt solved. they are giving some numbers and asking to dial those numbers and it will be cancelled.... i tried those numbers and am getting reply as "invalid service code"
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October 24, 2007
Conversion from postpaid to prepaid , not done since long
I have requested a service from postpaid to prepaid at airtel office vashi, sector -17, I have submitted all the documents and pending bill on 9th of October,2007. I again went there after 2 weeks , the person told me that it will get start on the nextday. But its not working till date. I have called the customer care -121, but the lady told me that she cannot check the status for the number which is converted from postpaid to prepaid. And the person at airtel service is not willing to pick up my phone even. Their attitude is worst.
Right now I am using a roaming number of vodafone. Can you tell me when I'll get my number up ? If you people cannot do it then I want the money back of that sim and the roaming bills I am paying since last few days , just because of their stupid promises of 3days and 4 days.
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October 24, 2007
Internet Activation
Airtel fooled me when i activated for mobile internet. I had 19.53/- rs in my account and after activating the internet 15/- Rs are deducted from my account. But no activation takes place even after amount is deducted. I called customer service and came to know that i had to maintain another 15/- Rs for browsing the internet. So many other times i used this service, but they are saying that this is mandatory now. There was no intimation for this to me. They should check the remaining balance before deducting the internet charges from my account. More i lost i lost my money as they refused to give it back and refuse to take complains at that time and suggests to take only after 24 hours. It is a disgusting service i experienced
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October 24, 2007
Inefficient/Worst Case of Customer Service
i got a call from some Airtel executive on 16th Oct (who was calling from Andheri(E) branch of Airtel)...he told me a plan to convert my Pre-paid number to Post-paid....i got interested in that and gave that guy my College Id and License as a photo Id proof...now after that i got 2 passport size photographs and No Objection Certificate to give to them, but no one has come to take it from me....i feel so irritated because of all this...my Pre-paid validity was about to expire on 20th Oct, but since no one came i had to get a recharge done of Rs 97 for a month's validity...now the call rates in this scheme is 2.25 which is too too costly for me(earlier i was in plan of 456 which had local call rates of flat 50paise)....i want compensation for all this...despite of calling them again and again, they don`t reply properly and no one has any sense of responsibility there....i want a REFUND of 200 bucks....I CANNOT KEEP ON WAITING FOR THEM AND GET TOP-UP DONE AGAIN AND AGAIN...
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