"Consumer Reviews on Companies, Products and Services"

Airtel

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Category: Electronics

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India

Airtel Reviews

October 20, 2007
money looting
Airtel send fake bills continously for 3 months on a connection (+919980099959) which i had kept under safe custody(Rs.110/- per month) since 28th july 2006 till i brought into their notice. Meanwhile i had already paid Rs.17366/- which till date they haven't refunded. Another connection (+919845041376) which was also kept under safe custody on the same day went missing along with the Rs.5ooo/- or more deposit i had given. Please tell me what should i do. There are still more concerns but i am tired.Today its 20th October 2007
October 18, 2007
rates
plz informe me the call rates for airtel prepaid lifetime suscriber (roaming),includng sms rates.
plz reply on my email address.
thank u
October 18, 2007
MISS CONDUCT OF CUSTOMER CARE CENTER BOY
Today evening my balance showing suddenly (-)30 Rs. and i cant able to call/recieve any calls till night recharging my phone.

then i called Callcenter for this and reply WAS " NO IFORMATION WITH US", so i angered on him, in reply He used careless words and even not given any information...and he cut the call in the middle and said " WHAT YOU CAN DO <DO IT"
October 18, 2007
customer care pathetic
not released my outgoing calls despite calling several times. they issued me a replacement sim card and then blocked the outgoing calls from the new sim. customer care says it will take 4 hours... its been 12 hours and i am still waiting. i have confirmed the new sim number atleast 3 times.
October 18, 2007
sms harrasment
For the past few weeks i ve been receiving fake and abusive sms from mobile number 9940739838. In spite of my warning the person continues to send messages which is very disturbing.
it is also difficult to attain information while calling this number.

I request the user be tracked and immediate action be taken to avoid any further harassement.


brindha
October 18, 2007
Sim activation delayed for more than one month and problem still remians.
I have Airtel prepaid connection. Now i wanted to convert my connection to postpaid. For this they first deactivate the current sim and then again activate it. But since last one month i was waiting for my sim to get activated. Because of which i had not recharged my mobile because they say that if irecharge my prepaid connection. That recharged amount will not be carry forwarded to postpaid connection. So from last one month i have not recharged my mobile because i dont know when these people will deactivate my sim.

so from last one month i am not able to do outgoing calls.

Now after more than one month my sim deactivated my sim ( for which i must have called them more than 30- 40 times) it is not getting activated. When i call up they say it is under processing.
Now from last two days i m not even able to receive imcoming calls.
It is got very frustating now and i am looking out for other service providers.
October 18, 2007
Bad customer service
i had prepaid connection from last five years . just one year back one person from malad gallery named Ajay came to me and he converted my pre to post connection by offering a scheme. later i found that it was totally different scheme wht i have been told while taking connection. anyway. few days back i have converted again to prepaid by taking new sim and surprisingly it took about a month. now i have requested them by going to chembur and mahim galleries to include my 500/- (advance given during postpaid connection) to my prepaid connection which i am using now. but so far there is no response. even i tried with mails but no satisfaction at all. i will wait for another 10 days and then will try to approach consumer court.
by my exp it is really a shamefull for airtel.
October 17, 2007
Poor service!
We were having MTNL landline and i came into contact with Airtel people who are very smart and assure of so many benefits. Attracted by them I disconnect MTNL and applied for Airtel Landline connection. However, When I received the bill, I came to know that I have become a FOOL. They say good things which they never do. They are big FRAUDS. However, their Mobile (Post paid ) connection is good and reasonable. Dont go for Airtel Landline!!!
October 16, 2007
Suggestion
Recently, I lost my Nokia 6070 handset. I am a customer of Airtel. When you are providing new connection, Identity and residence proof is mandatory.

In the same manner, When providing new connection, you should take IME No. of handset. If you take IME no. of handset it will easy to traceout if the handset is lost. It is possible to traceout the lost handset presently which number using.
October 16, 2007
Wrong Bill
Dear sir/mam

as i have written before about my wrong bill till now i have not got any confirmation about cancellation of my old no 0124 4146962. i am very diperss that i am getting daily call from airtel gurgaon and every time somebody will ask me for the bill.today i got the massage also that i have balace for aug and sept 07 bill balance .i am surprise that i have shifted in faridabad on 5th aug and airtel has alloted me another no in faridabad (0129 4014962) and i am not using gurgaon old no then how can i get another bill.i am not responsible to pay any bill for the no 0124 4146962. and if i'll get same torture
i will cancel faridabad no also and i will put a case in customer forum for torturing unnecessary.

please i have wriiten so many time look in to this matter and provide me confirmation for cancellation for the no 0124 4146962

thanks and regards
Dinesh


On Sun, 07 Oct 2007 [email protected] wrote :
>Dear Mr. Sharma,
>
>Thank you for writing to Airtel Broadband and Telephone Services.
>
>This is to inform you that cancellation request is already registered with
>reference number “180981 “ and is in the process right now.
>
>Our team is working on this and our executive will revert to you soon.
>
>Should you require any further assistance, please
>
>v Call us at 121
>
>v E-mail us at [email protected]
>
>v Fax us at 01244008901
>
>Yours sincerely,
>Gurudayal
>Customer Care
>
>Effective 11th May the new service tax structure is as follows:
>Tax - 12% Education cess - 2%
>Secondary & high Education cess - 1%
>Total Service Tax - 12.36%
>
>
> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>Mail received from "dinesh sharma" <[email protected]>
> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>
>
>Â Dear Vajyan/Sandhya
>
>i wrote about my wrong bill and after that i got cancellation no also on
>old no(0124 4146962)as i had mention that i have shifted in faridabad and
>got a new airtel no (0129 4014962).
>But i got again a call from delhi airtel customer service that my old bill
>is pending (0124 4146962) for the month of aug 07 while for the same month
>i got a bill on new no(0129 4014962) also which i paid timely. i don't know
>why i am getting unnecessary torcher from Airtel.
>
>is this is the way to deal with a regular customer?????????
>
>please look in to matter and solve it ASAP.
>
> >thanks and regards
> > >Dinesh Kumar Sharma
>
>
>
>
>
>
>
>
>On Wed, 03 Oct 2007 [email protected] wrote :
> >
> >
> >
> >Dear Mr.Dinesh,
> >
> >We would like to thank you for your positive feedback.
> >
> >Assuring of our best services always.
> >
> >Should you require any further assistance, please
> >
> >v  Call us at 121
> >
> >v  E-mail us at [email protected]
> >
> >v  Fax us at 0124 4008901
> >
> >Warm Regards,
> >
> >Yajyan
> >Customer Care
> >
> >Effective 11th May the new service tax structure is as follows:
> >
> >Tax - 12%
> >Education cess - 2%
> >Secondary & high Education cess - 1%
> >Total Service Tax - 12.36%
> >
> >
> >
> >
> > >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
> >Mail received from "dinesh sharma" <[email protected]>
> > >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
> >
> >
> >
> >Dear Sandhya
> >Ntd n Thnx. Please do the needful ASAP.
> >
> >rgds
> >Dinesh
> >
> >On Fri, 28 Sep 2007 [email protected] wrote :
> > >
> > >Dear Mr. Sharma,
> > >
> > >We thank you for writing to Airtel Broadband and Telephone Services.
> > >
> > >Your concern regarding bill for the Airtel connection 01244146962 has
>been
> > >registered with us. The same will be addressed within 24 hours. The
> > >reference number is "1679756".
> > >
> > >Further, your cancellation request number is "180981".
> > >
> > >It is our privilege to have you as our valued customer & would like
> >to
> > >thank you for your continued patronage. We look forward to a long
> >and
> > >fruitful association with you.
> > >
> > >Should you require any further assistance, please
> > >
> > >v  Call us at 121
> > >v  E-mail us at [email protected]
> > >v  Fax us at 0129 4008801
> > >
> > >Yours sincerely,
> > >Sandhya Mehra
> > >Customer Care
> > >
> > >Effective 11th May the new service tax structure is as follows:
> > >Tax - 12% Education cess - 2%
> > >Secondary & high Education cess - 1%
> > >Total Service Tax - 12.36%
> > >
> > > >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
> > >Mail received from "dinesh sharma" <[email protected]>
> > > >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
> > >
> > >
> > >
> > >Dear Sir/Mam
> > >
> > >i had taken broad band no 0124 4146962 in gurgaon and on 5th august i
> > >changed my address to faridabad and i informed in customercare and i got
>a
> > >new number in faridabad on 13th august. no is 0129 4014962. i recieved a
> > >bill in faridabad on 29th aus for 13th to 25th aug on my new no(0129
> > >4014962). but i got two calls from airtell customer care that for old no
> > >(0124 4146962) they send a bill for 26th july to 25th aug . i told that
> > >time please check how can be two bill for the same no when i have
> >requested
> > >to close the no 0124 4146962 and airtel has provided me a new no for
> > >faridabad.yesterday again i got a call that my bill for no 0124 4146962
> >for
> > >rs 993/- is pending.
> > >
> > >please check the issue and inform me on my new address of faridabad.
> > >my mob no is 9811271935.
> > >
> > >thanks and regards
> > >Dinesh Kumar Sharma
> > >DINESH
> > >
> > >
> >DINESH
> >
> >
> >
> >air deccan
> >
> >
> >This e-mail and any files transmitted with it are for the sole use of the
>intended recipient(s) and may contain confidential and privileged
>information. If you are not the intended recipient, please contact the
>sender by reply e-mail and destroy all copies and the original message. Any
>unauthorized review, use, disclosure,dissemination, forwarding, printing or
>copying of this email or any action taken in reliance on this e-mail is
>strictly prohibited and may be unlawful.
> >
> >The recipient acknowledges that Bharti Airtel Limited or its subsidiaries
>and associated companies(collectively "Bharti Airtel Limited"),are unable
>to exercise control or ensure or guarantee the integrity of/overthe
>contents of the information contained in e-mail transmissions and further
>acknowledges that any views expressed in this message are those of the
>individual sender and no binding nature of the message shall be implied or
>assumed unless the sender does so expressly with due authority of Bharti
>Airtel Limited. Before opening any attachments please check them for
>viruses and defects.
>DINESH
>
>
>
>bm findlove

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