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September 12, 2007
Cheating in every possible way
This is the most corrupt unethical and immoral company I have ever came across. This company is cheating the innocent customers in a big way. I have two land line connection for last 2-3 years and had worst kind of experience. Service is no doubt better than most of other's but they are best when it comes cheating the customer. Anybody can guess how this company has generated so much wealth in such a short time, through cheating & fraud obviously. There are lot of manipulations (hera-pheri) in the billing by this company which normally unsuspecting customer can never discover. I my case it came to my knowledge only when they started billing for services which I didn't even had. I am getting rid of this rotten company.
One thing more its customer care department is staffed with totally deaf and dumb persons so what one can expect from such persons. I found that all the idiots have been given jobs as Senior Officer by this company. I am taking this company to court very shortly as I have enough proof of cheating and malpractices by this company.
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September 12, 2007
Poor service!
This is the height of unethical service given to Indian customers.From today morning they have deactivated my account without assigning any reason before doing it. It's very pathetic even after repeated call made to airtel customer care & Airtel Customer care center nothing has been done till yet to restore the connection. Shame on Airtel!!!
I will make sure that I will communicate this to all the people I meet till I get the right response & solution.
Watch out!!!
Sanjeev
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September 11, 2007
Without permission using Contact List and calling ppl
Without Information Bareed the Outgoing & Incoming calls and Now Call Centre PPl Misusing the Contact List and calling them for Paying the Bill when Called Back Sevral Times if some Senior Executive can handle that They Certainly Denied that saying that no senior is appointed.
Wat to do in this Case?
I just Wanted to know that who has given Authority to Misuse the Contact list to Airtel folks. Or it should be Made very clear at the Time of Providing the Connection that in case for some reason u Delayed ur Payment we will misuse ur Contact list .
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September 11, 2007
Regarding call charges
Airtel is the worst worst service i have ever seen.. Ill make more ISD calls from my number. When ever i make call to a mobile isd number ill be definitely charged for that even i did not talk to them.. The costumer care persons are very negligible and they always say only one reason that their servers are down.. From the last 20 days they are saying the same reason.. My advice to the customers is never take an airtel connection, and they should be punished severely..
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September 11, 2007
Disconnection on connection
I have taken a connection about 15 days back, as a stand by connection. Today they have disconnected it with the excuse that I am not using it regularly. I have taken a connection I will use it how I want they don’t have any right to disconnect the connection.
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September 11, 2007
My MMS settings
I was was given a passcode to access my settings but I'm unable to access the settings. The passcode doesn't work and I was never given a user name. So i haven't been given any settings from the customer services. Infact I think that the customer service is very pathetic. They're not even bothered about what we say they don't even bother to ask if there is any other query that we have. They just drop the call before you could ask them any other question.
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September 11, 2007
Do not Resolve Mobile Office Problem
This is regarding Airtel - Kolkata region, where i have faced a peculiar problem with Airtel Mobile Office. I face Networking problem and I repeatedly Call Customer care for resolve my problem but they give me only Dat and Date and Date from 3rd August to Till date I face the problem but where the Airtel ? Where the Customer care ? my address is Halisahar, Mallickbag colony , P.o Halisahar 24 pgs(N). I am totally Fadeup on Airtel Authority.
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September 10, 2007
Poor service!
I have a lifetime prepaid Connection of the company. Facing the problem of Outgoing calls from last full week. I get my incoming calls when I am in the region near my residence but can not call anywhere. When I move down to Mumabi area ; I neither receive any calls nor could I call anyone.
Previously I have also found that the call charges are being charged with no logic. for the same call and for the same duration sometimes I have been charged Rs.2/- and sometimes Rs. 1/-.
In fact when i am out of local circle i have been charged less.
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September 10, 2007
Horrible Customer care services
AIRTEL has got horrible customer care service. Infact they don't have any customer care divison it seems. One could just keep calling on 121 and there is no response.
Please don't get AIRTEL and make your life hell !
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September 10, 2007
Poor service!
I had subscribed GPRS service from airtel. As service was not effective , I had unsubscribed it. Even after unsubscribing it, AIRTEL has again deducted GPRS charges. I have placed complaints atleast 20 times to their complaint cell(at 121) to refund the money back but they just promise to attend the complaint but till date have not attended it.
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