Student of second year BE(Comp.Sc.) at BITS PILANI (RAJASTHAN). M.No. 9950521125 (Rajasthan) Pre paid. My son purchased Pre paid Air Tel connection from a subagent at Pilani on 30th July, 2007.

He submitted his ID card and other relevant documents as demanded by the selling agent/shopkeeper on 21-08-2007 as the shop remained closed for days together. He promised that o/g and i/c calls will start working with in three days as he has couriered those documents to Delhi.

But till date both I/C and O/G facilities are barred. I want to know why it has not ye been restored? I will have to move to the DG Public Grievances Cell Delhi with a copy to Minster of Communication and CMD TRAI Delhi.

I have got a Airtel post paid connection ( Mobile No. 99401xxxxx) under CUG plan.I had submitted my Passport and my office ID as proof during the activation of my Airtel Number.

On 30 Jan 2007 I received a LOK ADALAT NOTICE ( Notice No. 2951 ) dated 05 Jan 2007 from the TamilNadu State Legal Services Authority for not paying the bill of Rs.1851/ for the mobile No.9940134223, which I never owned or used.

I met the concerned official in Airtel Ltd,No.101 Oceanic Towers, 2nd Floor, Santhome High Road, Santhome, Chennai-600 028. But the official didn't give any proper response and he provided me a copy of the application of the Mobile No. 9940134223. I found the document I had submitted for my Mobile No. 994015xxxxx was attached with that application. And also I found the following discrepancies in the same application

1. The Signature. I found some other's signature was there.

2. The ICICI Bank A/C No.I found a some other A/C. No in the application.

3.The Residential Address.I found some residential address

4. The application did not have any photograph.

Though I had brought all these points to the official notice,he did not accept it.

Then I wrote a letter to them dated on 05 Feb 2007 to seek the clarification regarding the Lok Adalat Notice and the discrepancies in the application given by the concerned official in above said address.

Then I had sent 3 reminders to the same address.But I haven't received any response from Airtel Ltd.In the mean time I wrote email to the the regional officer. She replied that the legal team was working on my compliant. But there was no answer from any Department.

After that I didn't receive any further Lok Adalat Notice or Legal Notice from Airtel Ltd. This made me to frustrate. I had invested much time and lost my valuable time because of a wrong petition.

My charges on Airtel

1. Airtel didn't keep the document privacy policy
2. Wrong petition on me which made me to disappoint
3. Not provided the correct clarification
4. Document piracy

I am working in Department of Atomic Energy, (Central Government), Mumbai, holding a Airtel connection from March -2006, having a tariff rate as follows:-

A2A Rs. 0.10 paise
other mobile it was Rs. 0.30 paise
the above plan is specially allotted to the Central Government Servant only, but from last two week it has been changed without any intimation as follows:-

A2A Rs. 0.25 paise
other mobile it was Rs. 0.50 paise
I have complained to Customer service in respect of above matter, but till have not got proper reply.

Very poor service.

I was trying to set songcatcher 393 service. but even after repeated trial its not working. Every time i receive message song not identified OR not in library. Only after dial 678 i finally changed my tune. But this is the Worst service provided by Airtel. They charge heavily for the hellotune service. We had to call 678 to get hellotune change. They provide direct phone code or SMS code but every time return message comes that song was not found. Direct song code is Funniest in all. Why should we go through menu & selection of songs? This is suppose to be direct code song & hellotune should be directly download.

My sim is not working

when i put onther sim in my phone it is working

But when i put my sim it shows (INSERT SIM)

In mornining Today i recived Phone CAll on 9 A.M

but after 9.30 Am it shows Insert Sim