I took an Airtel prepaid connection 2 months before.I submitted all the required documents for Identification proof. Inspite of that my phone connection is disconnected by Airtel saying that I have not submitted my documents.I have a lot of balance left in my phone. I have to go again and again to their center for the complaint. As I am a busy person I cannot do that.

I tried selecting caller tunes from Airtel home page and i could not even see the full list of song. its so time consuming that i ended up not selecting anything. if at all they are providing such a service why don't they make it a consumer friendly and easy to search for a song. The second thing is that, airtel never dispatch my phone bill on time meanwhile they will be sending me SMS again and again that my bill is over due. I call customer care told them i will not pay my bill until i have the hard copy of my itemmised bill. They say it will be delivered in one day. I waited it didn't come and all of a sudden my phone wasn't working anymore, Fortunately i had another HUtch connection otherwise i would had been incommunicado! I went to airtel office they told me i had to call up customer care 121 number and requested for duplicate bill for which rs.50 will be deducted... I got so piss off, I told them "just for you Airtel people to do your work i.e. doing what you were supposed to do, I had to pay for more? it sucks! really... Could finally solve the problem after few days... pathetic! The next time if it happens again, i will not pay my bill also i will throw away my sim.

I have taken a Fixed Wireless Phone of Airtel around 9 months ago. The phone was ok till initial 2-3 months and then started creating problems of charging. On our request the Frenchisee located at Patparganj changed the instrument after chasing them for around a month. Later the new instrument also started creating the charging related problem. Repeated complaints were made to the Franchisee to replace / repair the instrument but without success. Is there any body out there in Airtel to resolve our problem...

People beware!!!

I've taken airtel postpaid connection (09981172277) I'm not able to receive calls from some BSNL nos. Guy who are calling me hears the msg "this no. does not exist" 2nd thing is when I'm sending sms to any 4 digit no. (7575, 8888 etc) reply i got is "this facility is not available to ur no". I'm complaining from 14th june continuously but customer care executives are just giving another date. What a horrible service!

This is regarding a sim card as an addon card I was offered by AIRTEL Bangalore on 9-07-07 afternoon. I was told the sim will be delivered immediately. Just two documents are required from my end. The customer service Rep turned up in the evening 5-6 hours later instead of immediately and within five minutes i gave all the docs and signed the form.He gave me the new number and asked me to send an SMS to 222 with message Addon <new number>.I did so in front of him and asked him how long it will take to get activated.He did not understand english too well and told me it will get activated immediately.

I get a message back from 222 saying activation will happen post receipt of the documents and once activation happens I will receive an SMS on my primary number. Later in the evening of 9-07-07 I called up AIRTEL customer care called caretouch and asked if my documents reached them safely. They said they had no clue where the documents are and will not be able to tell about the status of the connection till the documents are logged by the representatives.

I gave a call the next day and asked what happened to my 'immediate' connection. I was told the number was NOT rejected. But the docs are still not in. My call is logged on a high priority basis.They asked for 24 hours time from me. Also said it may take 48 hours.

After 48 hours of handing the documents to the representative, on 11/07/07 evening I call up AIRTEL to find that not only are the documents not traced, but the number i was given originally was given to someone else!!I was requested to take another number!! I was told it will get activated in max 48 hours.It did not.Nor did anyone tell me about the number mishap inspite of calls from me 5 times each on 10th and 11th July.

I find this conduct not only unethical (if the representative taking the docs from me had told it may take 48 hours I may not have gone for the connection at all) but totally unprofessional. I will not compromise on the number given originally since I do not see anything wrong in my part.

The connection is still pending. No telecaller has returned my call to resolve the issue yet.