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June 19, 2007
Charges deducted for Hello Tunes
My father, Mr. Kazal Rekha Das mobile nos. is 9932861746. He is having a lifetime prepaid card of Airtel. He did not subscribed for the Hello Tunes. Then why the Hello Tunes ring tones is given to him with out his knowledge and why the customer is forced to pay the charges for the same forcibly? Why a customer is harassed for this.
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June 19, 2007
No response to customer complaint!
I have applied for new airtel connection. I have applied on 15/6/07 it has been around 5 days but has not been activated yet. When ever i call to the executive for the status he always reply that in an hour it will get activated. The same story occur again and again.
Beware!
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June 18, 2007
GPRS not work properly!
I am a GPRS user by airtel prepaid connection but GPRS not work properly since 08/06/2007. I contact many time to customer service on 121 but my problem are not solved. Because of GPRS problem I am loosing Financially & mentally.
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June 18, 2007
Deducted amount without any prior notification
Today morning I got message that VAS download is done and 173/- is deducted from my account. With out any prior notification this was done. Even i don't aware of VAS at all.
For what sake they are doing like this!!!
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June 18, 2007
Delayed from prepaid to postpaid connection
I have registered for Airtel Prepaid connection to Postpaid connection. The Customer care Executive said me that there is no verification needed for the changes. They collect the Amount from me and now they are delaying to convert it from prepaid to postpaid. When i called them they didn't pick up the phone/cut the phone.
Nilesh : 9867934029
Sania : 9892137521
Both are from Mumbai Circle Office, Lower Parel.
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June 18, 2007
Warning for barring of outgoing
I have not paid my bill for which the due date was 11 june 2007 and bill amount was Rs. 1348.11 only and my credit limit is Rs. 2600.00. I have received so many calls from airtel after 11 June 2007 before that there were no call from their side except some autogenerated SMS. Today some airtel executives has made me a call from 9880095170 and told me that your outgoing will be barred by 23 june if you will not pay your bill. Why all they are harrassing us. even they will take Rs. 50.00 for late fee.
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June 18, 2007
Can't send and receive messages from Yahoo
I am not able to login with my mobile no.9892574785 in yahoo messenger. I am not able to send nor receive any messages from yahoo messenger.
thanking you
talha
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June 17, 2007
Irresponsible behavior in spoiling roads / infrastructure
The neighbor next to our house has got an Airtel broadband connection. The cable was laid by digging across my house. When contacted the guys who laid the cable told that the trench will be closed and concrete will be laid over. After few days the concerned people came over and closed the trench and cemented only within the premises of the neighbor who had bought the connection. Rest off the trench from the main road till our neighbor's house was left open. I have been contacting various airtel people from the broadband agent , the concerned area engineer, the contractor etc...
For the past one and half weeks without any use. The trench now is filled with water from first monsoon rain. Airtel shows 0% responsibility towards the roads / infrastructure they are spoiling towards expanding their business. This is unacceptable that some XYZ company spoils the infrastructure developed by government from tax payer's money for their own interest.Will concerned people wake up and take note...
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June 16, 2007
It is so frustrating!
When ever you try to activate Roaming... they say Regional Roaming is not available... but say Airtel Roaming is available... but finally when you reach your destination... your cell phone becomes a antique of no use :( no signals... nothing... even though there is airtel network in the area...
Call up the customer care... you get all kinds of reasons... ranging from
*** You need to select the network manually tried this second time when I was on roaming... with no results!
****Airtel Roaming was not active if it was not active then how did I get the message saying it is...
It is so frustrating...
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June 16, 2007
Unsolicited missionary messages
I have been receiving unsolicited SMS in my mobile phone bearing No.9940424511 from May 22, 2007 from a missionary organization called 'Siloam Ministries' on a daily basis at late night which hurts and derides my religious beliefs and principles. I have not registered my mobile number with them for receiving those messages and hence they are SPAM/Unsolicited messages.
Mine is a new mobile and I purchased it on May 19, 2007. As such the only place I filled up any form relating to my mobile phone (Airtel Connection) is while I purchased the phone from a showroom called "GLOBE MOBILE" situated at No.138,Greams Road. I have a strong suspicion that my mobile number would have been passed on to 'Siloam Ministries' by some persons in "GLOBE MOBILE" or Airtel Service provider personnel.
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