I dont know whats going on at Airtel. I had given written request for broadband disconnection at Airtel noida office on 7th Mar 2007 ( 3 months back ), but they never disconnect my number.

Every time i requested and remind them, they changed my request from disconnection to transfer case. I am getting bills in thousands without using connection. I thinks nobody is able to hear in Airtel.

Customer Care in Airtel is hell as they every time just listen to you then never follow till ur next call, on ext call they will give u a reference number, this time i have 5 reference number, but still waiting for disconnection.

I took airtel gold package 1n Dec.2006 with an assurance that minimum billing would be 299/Rs and I will get free calls of the equivalent amount the agent assured me that maximum billing i will receive will not exceed 400/-Rs but even without using the stipulated limit my billing would generally be around 750/Rs. I did not pay the bill for Feb. due to this problem on 4th april a field officer Mr. Suraj Beri from Airtel visited me i explained him my problem he contacted Mohali office of Airtel and settled an amount of Rs 1000/-with me as payment for Feb. and March he also issued me a receipt against the same however he deposited the amount at his office as part payment and my phone was barred for last two months I have made payment of next bill also.

I had signed in for a mobile connection on 27 February 2007 through Airtel agent Renjith (+91-9880296450). I was offered a special corporate plan which he claimed is exclusively for Deutsche Bank, Bangalore.

As per his words the plan detail are as follows:

Rent: 199 + 50 (STD)
300 Minutes free to any GSM in Karnataka, and then 0.40 paise per call
Calls to Landline in Karnataka : 1 rupee
STD calls to any GSM , landline : 1 rupee
100 free local sms.

He clearly mentioned me that this is going to be a life time offer. Then when the plan got activated i received a call from a Customer Care agent stating that this Plan is valid only for three months and there after i will have to pay as usual for STD calls (2 rupee for Airtel and rupees 2.40 for any other number). I had raised several complaints requesting any one to look into this.

I had called 121 almost 3 times in a day and i was not getting good response. I never had such a bad experience with any other customer care than which happened here.

It is notable that i started complaining 2.5 months back and still i haven't received a resolution.

No resolution till date.

Please advise if anyone knows how to proceed further.

My mobile number is (9867778885). I had this connection from cbd belapur in maharastra by submitting all the documents with passport as an identity on 20 days before and the connection was activated within 4 hours. After 10 days from the connection my outgoing was deactivated and asked to submit the documents again. By the time i was in andhra pradesh and not able to submit the documents and the connection was was expired. Last Saturday i submitted all the documents in vashi in maharastra and asked to the change into life time prepaid connection. They said that this will activate from Monday. But it was not activated. So i went to the vashi airtel gallery in the afternoon. They said that the server was down and it will activate from Tuesday. So i returned back. As a business man iam eagerly waiting for the connection. But the same thing was happened. It was not activated. I went to the office again in vashi and questioned them regarding the activation. I waited there up to 2 hours and they said that it will surely activate on Wednesday morning. But no result. Then i went to the office in lowerparel in mumbai regarding the activation. They said that if u submit the documents right now again we will get it activate with in four hours. But i don't have the documents that time. So gain i went to the vashi office again and asked them. But again the same reply. And at late night on Wednesday i am able to get the incoming calls only. So gain i went to the office in vashi and questioned them. again the same answer. Today is friday and still i am not able to get the outgoing connection. I think this is not the correct way. Immediately i want the reply from the airtel customer service and tell me what had happened. Almost 12 hours of my time wasted.

Today i have subscribes to new offer of airtel , i.e 300 sms free for one month on paying just RS 50 . 50Rs was deducted from my account. But after that when i started Sms'ing to my friends, little bit later thr was the massage showing " your account has been debit by rs 2 as VAS charges " something like that... till now they have deducted 120RS from my account. Please help... also thr is no response from 121.