Airtel is providing ever worse service regarding datacard. No speed no response no service bad bad and bad only. No one need to buy this.

Mobile num 9939128638. Bard from 19-05-07 without any intimation. All documents submitted to m/s carving telecom, patratu, dist - hazaribag, jharkhand. Which reached to patna airtel control room on 22-05-07. Several request is being made to retrieve the connection till date, but after passing one week connection has not been started.

My cell no 9945013814 was submitted for issue of duplicate sim card and activation. The duplicate card was immediately. Activation was ensured in 6 hours but even though it is more than 15 hours it is no activated.

I was the customer for airtel for past 2 and half years. You can check my details. 9894827156 (prepaid) and I changed into postpaid 9940097264 (postpaid). Here is the big issue i activate my mobile office there was some conflict my bill came around 4500, so a young lady from airtel her name Brinda 9940039767, call everyday and ask about my bill to pay. On day she call me and told me to pay any means by this month, i told personal problem i can pay next month and spoke so rude and even me start speaking so rude i said to one who near me shut up and she start using abuse words. And She Told me there were no evidence to complaint her, but being a gal she can put me in trouble, even she said f**k and i asked to her y u said she told me kindly stay on line I will connect this call and she connect me to my sister number and asked to me what is mean by f**k to my sister. And last she told, she have evidence for what ever i spoke but I am not having evidence for what ever she spoke.

Re: Airtel

I m your prepaid subscriber using 9890475540 since 4 years.

Earlier before using ur services in Maharastra, i was using your services in Gujarat too. n was quite satisfied with the services n have recommended n later have used your post paid connections for my organization.
It was a positive image in my mind about Airtel and I have chosen Airtel in Maharastra. But after quite a long time I m finding this is very difficult to continue or refer your services to any one.

My Major escalation is that,

1- I don’t have your proper coverage both in my residence as well in my office area i.e Dhanori rd & Kondwa Pisoli, the whole day in my office coverage comes and goes, maximum time i m out of the coverage area, (this is really surprise me when i see your TV Commercials stating that you have the widest network.), where as i m located in an upcoming IT City of Country. And it should have the network all the corner of the city.

2- Last month i was debited quite for 3-4 times for using some value added services. For my surprise i m not aware about if i have used ones? ya I have accepted one i have continued caller tone for another month but beside that i haven’t ? But still I was debited the amount.

After being debited when i have tried to find out why i was debited, i have called your call center. But for my surprise your call center in on answering machine, no body is there to attend your queries. I have tried several times and several numbers. But no result all in vain.

I think for Pre Paid connections, airtel doesn't feel to give services? Since last two years i was using Idea along with your service, n i was quite satisfied with it. Know in another company we are using Reliance Connection, they have the proper network all over in India.

At last being an old n loyal customer my request to please refer my case. I m waiting for the positive response regarding my concern. I believe Airtel believes in customer satisfaction n value each n every customer. Waiting for positive response.

On 18.5.2007 again Approx Rs. 100/- was deducted from my prepaid amount. Rs. 30/- was debited for my Caller tune, but I m fail to understand Why Rs. 70/- is deducted from my account.

Being a loyal customer, still I m waiting for the reply, don’t force me to make this issue in public, I know how to flash this matter up. I will make it in both print n electronic media.

Waiting for replay and credit in my account.

Thanks & Regards

Kaushal Rathod
9890475540
[email protected]