The telephone no.: 022-40120803 is in the name of my wife had the Voice mail feature activated and recently it was noticed that they had de-activated this service without any permission or notice. This is actually is trespassing of right to an telephone line connection and a breach of contract (verbal) and unilateral from vendor side for reasons best known to them.

I do not think this company Airtel is genuinely interested in providing such services like voice mail, etc or this is a pure selling strategy with no obligations to the consequences. I was not interested in their voice mail or the telephone line, but their sales person dreadful looking traveling from door to door in houses promised all the best services with all features probably taught to tell lies and the company may be proud of his lies today, got me to have the airtel connection. This would be the most excellent selling strategy by loads of lies and good short time customers giving growth to the company for virtually no cost, but lies. Because eventually they are exposed to their facts and today I have rated their services to public of India to be stooping to level of just a liar in the form of a large organization.

To top it, I am being told by their customer service person Manoj (a sucker) that I re-activate my VMS. The company may have all the time and money for such frivolous repeats, but they must check whether their customer has the time for all this repeat actions and phone calls to their 121 (customer service number).

I think this company is in the wrong line of connecting people, they are in the line of connecting and then disconnecting people! Great fun they are having at the cost of public money and a ignorant management.

Do reply, if your company thinks that they are in the business of telephone service.

Rathin Kumar Das

The Airtel company has used my premises to lease telephone lines to five other premises without prior permission. The socket was installed when the previous resident had subscribed for airtel telephone service. I would like to know how the airtel has used our premises without prior permission.

Regards,
Manjunath

I am in Canada & I am not able to call any one from my cell. I am not able to receive any calls. I have already told my AIRTEL service to start international roaming but it has not yet started

Hi guys,

Be happy that Airtel is going to close all their shops soon... by their service.

A person from Airtel came to my office at the end of March for address verification and he gave a call from my office. I informed him that this entire month (March), I would be in night shifts, so u can come at any time in April for that purpose. I was roaming in Tamilnadu from 01/04/07 to 06/04/07. But my number has been disconnected from 02/04/07 to 09/04/07 stating the reason that “Address verification was not completed”. I was unable to receive or make calls during this period). I registered a complaint from Tamilnadu to the customer care on 02/04/07. To resolve this complaint I had to struggle a lot even after coming to Bangalore.

After that my mobile services has been again disconnected on 24/04/07 stating the same reason that “Address verification was not completed”. The funniest part here is that I had received my current month’s bill to the billing address that is not verified and I had even paid that on 24/04/07. I contacted Mr. Pradeep from Customer care around 9PM on 24/04/07. He informed me that my services would be activated within 4 (four) hrs. He also fixed an appointment with me for address verification on 27/04/07 at 10 AM. As the problem continued I again contacted Priya from Customer care at 11:45 AM on 25/04/07. She also sang the same song that “Ur services would be activated within 15 minutes”. At that time I was wondering about their commitment. But they have proved that they would never follow ur words. Again I contacted Mr. Abdul from Customer care around 8 PM on 25/04/07 and he put me on hold for nearly 20 mins to re-connect to Manager. But that call was disconnected from their side.

Finally I came to conclusion that it is purely waste to speak by phone and I decided to meet the Manager, Customer relations at Bannerghatta Road, Bangalore. When I was entering I was given a token number 365. I was waiting for my turn. But my bad luck continues there also. The counter number was also bypassing from 358 to 369. When I enquired about this, he was responding that ur are not available while calling.

Finally I met Mr. Rinesh, Manager. He was listening to my complaints and informed that “ur service would be re-activated within 30 minutes”. As the problem was not resolved, I met him after 1 hour. He was casually telling that ur account has been deleted completely and it would be re-activated within a day. The worst part is that he asked me to adjust with the problem. Till now my service has not been restarted.

#2) I activated Hello tunes on 27/03/07. Within a month I had made 3 complaints for disruption of this service.


There was 0% commitment in their service from Manager to Executive and there was no mistake from my side at any instance. Im having all the necessary documents with me. If I did not get apology letter or compensation or refund from you, there is no other way instead of going to the Consumer Court.

If they are continuing with this type of service, very soon they will see ur end.

I'm a customer of Airtel since July 2005, from before some months, they are deducting balance from my Prepaid Account for no reason, when I called the customer care and told my problem, they told me to hold the call for 30 seconds, I waited for 1min, never mind, but after that they had disconnected my call. I thought some problem was there, when I called them again same procedure went.

After some days I called the customer care again, now, what a silly reason, they had told me that I have downloaded a Video from Airtel Live! I told them it needs a GPRS phone and I don't have GPRS phone at that time. But they were not listening to me.

Now I'm confused what should I do? I can't leave because I have given this number to many persons, and it will be loss in my business if I'll leave the number.