I have closed my AIRTEL connection (AndraPradesh circle) 9866343851 on Nov 2 2006 after paying back all the dues in cash. The original connection was a postpaid and was payed through ECS past two years + . These idiots after closing the connection for paying the cash they have withdrawn the amount again from my ECS bank account on Dec 2nd. In spite of repeated mails and communication, there is no answer from airtel till date. no one is really bothered to reply to my mail 121@air**** . The customer service is so pathetic trust me. Never ever take an airtel connection in the life.

I got two Airtel connections of Airtel and so as my colleagues. The executive told us that it is a corporate connection and we will not be charged if we make calls in the group and we can also send SMS between the group. He also told us that we can make STD calls at a cheaper rate when compared to others. but to our surprise we found that our connections were not corporate and we were billed heavily. Many of us sent many mails and called the Airtel customer care, but it was of no use. So we decided to not to pay the bill amount until and unless it is billed appropriately under corporate connection rates. These people do anything to sell their products. They play all this type of cheap tricks to sell their products and if we do not pay the bill they send notices. Something must be done to stop this kind of activities.

Regards,
Paul Samuel.

I have been charged for Rs. 1900.00 in the current bill for downloading of ring tones and other services. Number of such downloads is somewhere around 200 that too within a time interval of 5 to 6 seconds on some particular dates. I have never used these services and now I have been threatened by Airtel executives to pay the bill or face the consequences. I am totally harassed and helpless.

I'm from Guwahatti, after a break i've recently charged my AIRTEL mobile for a month, it worked fine with the charges. after the second recharge for Rs222/- they began to charge me Rs3/- per national SMS. and surprisingly the national call charges were much less at the same time. By the time i've noticed it almost Rs500/- was lost.
I've tried to contact the customer care but its always busy. Now i'm almost planning to quit Airtel.

Hi, my self Puneet Sachar bearing the airtel mobile connection (+919810285180).

I very much troubled by your airtel customer care division, the executives need to understand we are clients and you need to maintain certain Decorum with us, yesterday the floor manager 'ravinder' or... somebody spoke to me so badly and in a such a ill mannered that I have decided to move to consumer court.

Few days back airtell has bared my incoming calls, stating the reason that I have not submitted certain document, I want to inform that this connection is 4 years old and I have submitted the desired document 3 months back after receiving the sms from airtel, still you people have bared the incoming calls that too without the prior notice.

I could understand there will always be human error and what ever the reason airtel guys have misplaced my document, I have again submitted it on 2nd nov’06 (Vasant Kunj new Delhi) I was assured that by Wednesday or Thursday I'm able to get the incoming calls.
I'm still waiting for this to happen.

Yesterday night when I spoke to your one of manager Ravinder, don’t know he was upset due to some reason or what and he spoke to me so badly and in a rude tone that I have decided to move to consumer court and TRAI for the same.

I again request airtel to look into my case. Or anyone reading this article to help me or advice me so that I can sue the airtel for the same.