"Consumer Reviews on Companies, Products and Services"

Airtel

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Category: Electronics

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India

Airtel Reviews

sreenivasulu August 31, 2010
Quality of Service
I have been using the number "9880916561" for the past 6 years. Since I am receiving the promotional calls and messages at high volumes, I registered for DND (Do Not Disturb) service and I was communicated that it will be activated after the 45 days after the registration. I have also updated few the messages and from whom I am frequently getting, in Airtel website as well.
I waited 45 days and even then there was no improvement. Then again I had discussion with Airtel help desk, and then they again said that it can be activated after 10 days. I eagerly waited 10 days and found there was no improvement. Similarly I had discussion more than 6 times for DND activation every time they said that it will be activated, but I could not found any improvement. Then again I had a discussion today (i.e. 31st, August, 2010), finally they said that they can restrict promotional messages or calls only from Airtel and not from other provides. Then I asked them why did you made me wait till 3 months saying that it will be activated after 45, 10, 10… days every time.
Following are the request reference numbers 0831175949, 0831057192, 0819003640, 0807197847, 0805086860, 0727327775.

Till now I would have generated more than INR 1, 50, 000/- revenue from this number to Airtel. After seeing the quality of service, I decided to move from the provider and would like inform about this to my nears and dears.

[email protected]
Anil.kumar August 31, 2010
Poor Network
I am using airtel connection(9818048311) for the last 8 years..and for the last 6 motnhs is has started giving me network problems.I have even talked to custumer care executives quites a lot of times..still i ve nt got any solution so far.And therefore..my business has been affected due to its bad network problem..it costed loss of around 2 lacks..under my business..this is the my main number i use..using for so long thats y i cant even chnage my number..its spreaded allover..its nt only me who z facing this problm..here in my locality there others of my frnds and some other recognised people ..who are having same problm...
We are residents of Govind Puri..street no-13..New delhi..India..Kindly Look over this maor problem of us...Aur we shall Have to Go to the consumer court For this..COs it has really screwed us officially as well as economically..
these are few more number which are having same problm--
9818048311
9810740283
9810592579
9810288061
Kindly Look Over the problem As soon as possible..
amarjain0 August 30, 2010
gprs
hello sir i m amrendra, i m having problem i m using gprs for this i makr a recharge of Rs 98 .
After recharge also money on my main ballance is reducing.
i have contact from costmercare regarding this i don't get the solution .plz help me soon.
my number: 9958716517
Email id: [email protected],
[email protected]

reply me

" Airtel is known for better service not for cutting money without any uses "
chinnuprabhu August 30, 2010
not providing settings reg
I also use lg kp 199. my network is airtel. the airtel network doesn't have exact settings for lg models. so you please send me the settings to9790643510 to use and activate mobile office.
jassiji August 29, 2010
unreasonable charging
I am a customer of Airtel from last 5 -6 years. Once there was a time when Airtel was so confidant about there bills, at that time they were stamping on their bills REWARD OF Rs/-1000 ON BILLING MISTAKE.
But now a days they are also cheating as the other low grade companies.
I am using Airtel GPRS. On 1st August company deduct 35 Rs/- . As per company's customer care the reason was using of Airtel live. I aproach to senior officer, they refund my deduced amount.
Now on Aug 21.2010 again deduct my Rs 63.80 on the name of Airtel live charges.
The companies have full right to deduct amount from customers account whithout any proof. On complaining they blame to customer. What can I do now ? Please suggest me!!
My m No is 09997751050. ID, < [email protected]>
pqrs August 27, 2010
connectivity
i would like to introduce the worst and care less service provider called them selves as AIRTEL. From past 15 days i am unable to reciive calls from airtel network as i am using airtel. Daily i am comlaining about this problem but the bludy people are not taking any response pls any one help me to salve this problem
happylife August 25, 2010
network pblm
i hav use airtel sim card in 5 years.but here threr is a pblm in n/w providing.In my near village they hav airtel tower.pblm on that they should increase signal level up to my village.my vilage nearlly 50 airtel customers.
sunny7866 August 24, 2010
identification proof
Dear sir,

I am very much upset with airtel service provider and its verification department, since (four years and above) i have my airtel prepaid connection i have already submitted my identifiction proof more then five times, but still in a interval of 7-8 months i get call from airtel customer care to submit my identification proof, otherwise yours airtel connection will be stopped. and i had to submit and when i ask them whats the reason behind, they say that verfication is for every airtel customer but i have many friends here with prepaid connection they dont get any call regarding verfication or submission of identification proof so, i dont understand what is happening.
Either this people are not doing any work just collecting the identification proofs and putting it in dust bin.and again after some months they call back to same customer and harrasing him or her.
what i mean to say once you are verified there is nothing to verify after several months or year.
vani685 August 24, 2010
Net connectivity problem
In my home, the net is not getting connected since the PCB light in mode is not enabled.
anil banka August 23, 2010
disconnection of all airtel connections
Because of poor services, I have made a request to disconnect all my airtel connections, but no action taken, details given below.

I want to disconnect all my airtel connections with immediate effect because of poor services, details given below.
1. landline no. 011-45623781(anju poddar)
2.mobile no. 9810065487 ( “ )
3. Mobile no. 9810065481 (Anil kumar banka)
4. Mobile no. 9910519755 ( “ )
5. Dish tv cust id. 3000589594( “ )

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