"Consumer Reviews on Companies, Products and Services"

Airtel

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Category: Electronics

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India

Airtel Reviews

Stontaman328 August 13, 2010
Disconnected me without any reason
My name is Chetan Sharma, i was using your airtel connection since last 6-7 years, bus suddely airtel company disconnect my connection with this action, i got very dis appeare from your service, they axcuse me, that our identy proof is not present there. although ihv provided last year also to your representative, who collect all my documents from my own residence.

when i appreoach your office at cheema chawk office, than they ask me to purchase a duplicate no worth Rs/-75, which ihv been purchased on the same day on 28-10-09, but till now no action has been taken. so kindly take some strict action on this so that i can use my old no.
Lortdore August 12, 2010
Beware public before you get the connection of airtel
On 09 sep I took airtel USB modem connection from Baroda (Fategunj office). The customer service agent told me they have the coverage in my area and my network will get started on 12 sep. They said you will be able to use ur internet from 12 th onwards. It got started on 12th, but the coverage I am getting in my area is 22 % where in ahmeadabad it showing 99%..I was kept in dark about the feature of voice chatting(not possible with the modem they have enthrusted over me) which was my main crirteria of getting the connection as I from abroad calling my parents who in baroda in mobile is quite a expensive task...till date I am not able to voice chat. Airtel in baroda atleast doesn't have such features.If this the the way airtel is giving its service..God Save its customer!!!..Beware public before you get the connection of airtel ..atleast the internet connection sorry to say has a very poor network and customer agent are not knowing their own product ..AIRTEL and its features!! I am disheartened with this whole episode of calling those agts and making them understand!! Let Airtel ask for charity if it needs money.Let it not cheat people like this way!! As I know, we are earning our money thru' hard work...
Jagdish P. Meena August 12, 2010
Airtel is robing money in all forms
I,
Jagdish Prasad Meena, a Third Year B.tech. student at IIT Kharagpur felt a number of problem in series one after another.At first i thought that it abd luck or minor technical error which may have occurred but now i acn, t tolerate this nonsense of this money making Buffalo with no milk just black color.
1. I had a sim-card of Rajasthan state, i get to know that there is Rs.5 Daily pack in which i would get 9 Std/local min .
I get my sim recharged, although it was in roaming.I called through it but i doen't got the benefits which are supposed to be. I contacted customer care and he said that your plan doesn't worked because your sim was in roaming. I may agree to him but IF IT WAS ALREADY KNOWN THAN WHY THE PLAN GET CHARGED BALANCE. WHY THEY ARE AMKING MONEY BY JUST MAKING FOOL.
2. Toay, 12 aug 2010, I made call to my home at phone no-09928745714, it get connected as timing started but NO VOICE came to me neither it is received by called person(my parents), which was confirmed later on by message.
ME and MY PARENTS both have the same service provider THE AIRTEL, which doesn't take responsibility of when i called customer care(at RS 0.50 per min).I CALLED THREE TIMES AND THIS HAPPENED REPEATEDLY which in fact causes both worry to my parents and me and a unrest.

I here by complaint against the same, the AIRTEL for disrespecting the service and taking Extra charges(even if responsible for error is itself).

JAGDISH PRADSAD MEENA
IIT KHARAGPUR, WB
mob no-09547166497
[email protected]
suresh kumar godara August 12, 2010
Poor network service of Airtel connection
Poor network service of Airtel connectio
I am [suresh kumar godara s/o hansraj godara ]a resident of vpo sherekan, ward no-07, teh-tibbi, dist-hanumangarh[rajasthan] mobile no-9799300801.

Actually I never get the network of airtel connection at both the above places so whoever and whenever tries to contact me, not able to connect me because of network problem.network is veary slow at about last tharty days

This problem is not only with me but my friends are also having same problem.
N K Jain August 12, 2010
0120-6490688 not approachable from Rourkela & Bhubaneshwar using airtel no 9910378046
I have Tata Walky no 0120-6490688 installed at my residence 1404, Dhaulagiri Tower, Kaushambi, Ghaziabad, India. I also have a Airtel mobile connection no. as 9910378046.

In the month of 27-30June’10, I was at Rourkela and further I was at Bhubaneshwar from 27-30 july’2010.

While dialing TataWalky no. from my Mobile from Rourkela, the message used to be “Please check the no. you have dialed” and I was unable to call residence from Airtel mobile whereas my wife was able to contact me .

Last month, I was at Bhubaneshwar from 27-30 July’2010. The same problem occurred again and I was not able to contact residence using my above said Airtel mobile. The message was same this time also i.e. “Please check the no. you have dialed”.However, my wife was able to contact me.

These cellular operators simply make a fool of their customers when any technical problem come. Hope this problem may get solved.
Jigar Ahmedabad August 12, 2010
NAME CHANGE
I am coustomer of AIRTEL since 2003. I have two connection on my name and I am the only person who pay all my AIRTEL bills. In End of 2009 AIRTEL change the ownership of my cellular number. They are telling that this is the company paid account since 2003. If I want to make any change in my account like roaming, scheme transfer or any thing they want a application from the company own it. Actually I am the owner of that number and I have proof for it. I want it in my name how can I get it in my name..
Takemehome August 11, 2010
No service, no call backs, no understanding
For the past 3 days, I have been trying to activate the Blackberry service and the GPRS service on my Nokia E 90 device but to no avail. I have been calling the AIRTEL CUSTOMER CARE and AIRTEL BLACKBERRY CUSTOMER CARE people everyday and after every few hours and have to repeat my story to them again and again. I get the same reply that the services would be activated within 4 hours.. but it has already been 3 days... after getting replies and replies that it would start within 4 hours... People in the CUSTOMER CARE tell me that they would call me back but again I never get a call back and so I have to call again and again after a few hours. Each employee in the Customer Care Center has a different story to tell and they all give different reasons !! They dont even bother to write down what I have requested to them. I dnt understand Is this what the CUSTOMER CARE is all about? .. NO SERVICE.. NO CALL BACKS.. NO UNDERSTANDING.. NO REPLIES!!! I would seriously request you to get back to me regarding this and solve my problem!!!
Findler August 11, 2010
The customer care executives disconnect the line intentionally during the conversation
The customer care executives disconnect the line intentionally during the conversation. the also start uttering words like Thanks for calling with any reason & then disconnect the line more over none of the genune complaints are sorted out properly.
Akinfeev August 11, 2010
GPRS is activated on 3rd july from airtel side (with bill charges) but up till now as on 8th july its not working
GPRS is activated on 3rd july from airtel side (with bill charges) but up till now as on 8th july its not working. Several time i was consult to 12121 but they all are useless.
Stafille August 10, 2010
Harassment and torture from Airtel
I was not able to pay my bill before due date.The bill amount was Rs693 only.For that they harassed, totured me so much.Even after saying i would pay it in 2 weeks, they continued to harass me.Is this service of No.1 mobile company liable?

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