"Consumer Reviews on Companies, Products and Services"

Airtel

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Category: Electronics

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India

Airtel Reviews

hellbells June 29, 2010
Customer care executives are "retarded".
My father has a airtel prepaid card. He does a top-up recharge which has a validity for a year and this plan is provided by Airtel itself. Airtel deactivated his service when he was out of town for 3 months. When contacted the customer service, they have no clue or knowledge about their different prepaid plans. Spoke to a person (reference no: 0626084716), she was one recorded player, not listening or not letting me talk. I had to hang-up, since there was no point in talking to that retard. Airtel also claims that the conversations are recorded to help them improve their quality of service, but they have hired there to help us is way below the quality standards. I'm 100% sure that Airtel don't provide them good training and also understand Airtel knows that the hired customer care executives are retarded. So that they can keep all their costs low.
I don't think Airtel is very serious about customer service. Their Toll-Free. YES! TOLL-FREE IS ALSO CHARGED, THIS IS CHEATING.
Aakaash. June 29, 2010
Spam SMS and Blank Calls
Its been more than 9yrs since I am using Air Tel and never have I been so pissed off with the company.
I have been getting rubbish messages from Air Tel Live to download porn and other nonsense for a long time now... these irritating msgs come almost every hour and sometimes even 2-3 an hr. I kept ignoring them and now this seems to have gone beyond the limits.
Adding to the annoying 'push' msgs, now I am getting insane sms in hindi typed in english from no:s starting with 54321. It has been quite some time and if you dont put an end to this bullshit, it wont be long for me to discontinue using Air Tel and also suing you guys in the court for disrupting the peace of a customer.
I hope you know that it is not a very pleasing thing to get stupid blank calls at 2:00 and 3:00 am in the night.

There's a limit to patience. Pls do take action immediately.

Regards,
An annoyed customer.
hemant solanki June 29, 2010
Deduction of Bal
Airtel company dedected my Rs.10/- for downloading a game. while i have not downloaded any type of game. on other hand customer executive is not responding well in my complaint.
ankur.jaiswal1986 June 28, 2010
billing regarding complain
i had a post paid no. 9935557095 airtel
some extra charges added in my bill i request for the waver of re. 1000 and deduct my 500 security which i deposited when i purchase the sim.
the person who came to my house from airtel he said that ur request for waver and security has been approved and ur ur final payment made after deducting the waver and security is 1340/=
i made the payment.
after 1 month i am receiving a notice from airtel that i have not made the payment and if u not pay final payment we will take legal action againest u.
i alreaddy made the payment but now they r saying that u havent pay final payment and u have to pay 1504 more.
]i show them the receipt which i got from the airtel member.
but they r saying that its only a receipt and u have 2 pay more.
i m attaching the receipt which i have got from them.
in that receip that is maintaion that no dues and deduction of amount which i told earlier.
YANAMADALA June 28, 2010
simcardlost
airtelnumber-9704434400
anotherairtel number:9686646925
Address:Dr:no:21-19, yanamalakuduru, near mandapam, vijayawad, andhra pradesh, 520007
Phone model:v140
Make:sep 2009
Last used No.:9032397995
E-mail for communication:[email protected]
Missed date:28/06/2010
S-IMEI No: 910002090320172
M-IMEI No: 910002090116174
ArunSingh June 28, 2010
DND NOT ACTIVE & COMPLAIN NOT SOLVE AFTER 144 HOUR
Dear Sir,

Mobile No.:- 8128089999
Name :- Shashidevi S Bhadauriya

Plz find Enclosed File for my details,

Service active automaticly with out any coraspondale

plz solve complain as early as possible,

Contact No. 9898176117
Name:- ArunSingh
Alpesh Donga June 26, 2010
GPRS USage
Last month i activated Airtel GPRS service with plan GPRS@99 Unlimited, today i look at my bill than my self charged for @99 + GPRS 122.40 for Using of GPRS, by calling your customer care they try to explain me that if i use GPRS from airtel live than it will cost me, i need to use airtel mobile office, that's true that you people are find different way to charge us, but before charging i think its your responsibility to let us know about every detail, when i activate plan, i just put request and get few message from airtel, and i start using your service, but now if i paid 99 rs for GPRS than why should i paid for Airtel Live 122.40 Rs, please explain me, how both service are different, and please let me know if you any way warn me before about using airtel live and send me info about its char gable, from long i am airtel user but this is very dishonest process from airtel. really bad experience,

call center guy explain me how its different when you use mobile office and airtel live, its like local and STD call, its really looks funny,

By bill no 264087226
tandon June 26, 2010
AMOUNT DEDUCTED WITOUT INFORMATION
TO
THE COMPLAINT INCHARGE
AIRTEL PREPAID SERVICES

COMLAINT FOR WONGLY DEDUCTING OF AMOUNT FOR FOOTBALL MATCH SCORES UPDATED IN MY MOBILE NO.9871475548
DEAR SIR
REGARDING DEDUCTION OF AMOUNT I AM COMPLAINT YOU BECAUSE I HAVE NOT RECEIVED ANY CALL FOR FOOTBALL MATCH UPDATE DT.26.6.2010 .I HAVE CALL YOUR CUSTOMER CARE EXECUTIVE MR.STAYA IMMIDIATLY AGST.DEDUTION WHEN YOU MESSAGE
COME IN MY MOBILE FOR DEDUTION THE MOBILES
SIR I AM YOUR CUSTOMER FROM LAST 5 YEAR & DONOT USE ANY MOBILES COMPANY IN I HAVE NOT GIVEN ANY PERSON TO USE MY MOBILE IN PAST SEVERAL TIMES YOUR COMPANY DEDUTED MY AMOUNT FOR WRONGLY DEDUCTION OF HELLO TUNES & REFUNDED MY FULL AMOUNT BUT AT PRESENT YOUR CUSTOMER CARE EXECUTIVE NOT LISTEN MY COMPLAINT FOR REGARDING COMPLAINT
THERE FORE I REQUEST YOU TO REFUND MY AMOUNT FOR WRONGLY DEDUTION AMOUT FOR MAKE A CONFIDENCE IN YOUR COMPANY
& REQUEST PLEASE DONT DEDUCT ANY AMOUNT WITHOUT YOUR MESSAGE ALERT OR CONFIRMATION WITH ME
YOUR CUSTOMER

SANJEEV TANDON
ID 0626164560
pradnya sanap June 25, 2010
block sim card
my number is 9004551895
i lost my sim card today around 9 am
so i hereby request you to please block my simcard
and reply me through [email protected]
Singh Avtar June 25, 2010
Unsubscribe wap/gclub
I have airtel Rajasthan no. 9680431680. I have not subscribed for gclub. When I recharge my mobile all the money deducted for gclub and my balance shows some paisa. In tht way I can not make any call. So kindly Unsubscribe any kind of wap/gclub & I am also disturbed the service massage daily aprox.10-15 sms. also stop the same immediately

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