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Baleshwar Srivastava
March 4, 2010
Billing malpractice
I have Airtel Broadband connection for last 2 years. I am using unlimited download plan for last 2 years. On Dec 28, I asked Airtel to disconnect my broadband higher rates. But I decided to continue with Airtel to avoid major discomfort with new operator. On Jan 4, I received a call from Airtel that my plan has changed to Rs 250 with limited download. I clearly told them that I am not intrested in any change in plan and would like to continue with existing plan of Rs. 799. They agreed on this.
In Februray, I received a bill of Rs 6637 with Internet charges of 5900. After my multiple discussion with Airtel, they agreed their mistake ans asked me to pay Rs. 1300. They told me that I have been moved to my original plan of rs. 799 and future bills will be based on this.
This month, I have received a bill with DSL charges of Rs. 2237. Airtel has charged for 10 days on my changed plan for 20 days on unlimited download plan.
When I call their call centre, they adamently told me that I had accepted the plan and their executives have mentioned internally some comments that I had accepted this billing. They have given me discount and their is no error from my side.
They said, they do not care for any authorities and I can go to any court / tribunals to settle. The billing executive named "Vinod" from Bangalore attended my call.
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amitkumar123
March 3, 2010
balance detuction
i have reacharged rs 26 . It is a sms pack power reacharge, through which one can get unlimited sms (500 daily) .But i am not getting the facility.
and by doing the complain no ane is attending the complain .And no one is intrested in taking with me.
9932347267
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shiv shankar ishwar
March 2, 2010
complain of bad using through mobile
To the Airtel Bihar customer care and services chain of command,
I would like to inform you that I am having big problem with below listed mobile no., last two days they call for gift recharging after recharging i connect with this person he talk to me an abuse and bad language. if it is possible please send me their name and location on my given email id.
Here is the no. 9934601778
Waiting for your prompt response on the matter, your response will be highly appreciated
Thanks & regards
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VICKY SUMAN
March 2, 2010
closing number
I am having airtel no. (98783-55355) since nov 2007. but on 1 march 2010 i was in uk and found that my airtel number is not working then i had conversation with customer care executive who said your number has been closed due to deficiency of id proofs but i have submitted all required id proofs & my photograph at the time of purchasing number. during nov 2007 to feb 2010 i was not given any message or made a call in regard with deficiency of id proofs. if they had such a problem they should have intimated me so that i cauld submit my id proofs again. due to closing my number i am having to suffer a bigger lose.
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DtH user
March 2, 2010
No service and poor commitment
Airtel has no commitment and very poor service in Chinchwad region.
Airtel service engg are least bother about you isseses even they close you issues without coming to your place and resolving it. I have escalted these issues to airtel call center too but they also feel that chichwad service engg's are complicent and they don't want to work and resolve isse. they only speak about resolving it but never bring solution.
i request you all to look for better alternative like tatasky instead of AIrtel DTH ( this service gives lot of isses in rainy season due to poor coveage and network signels)
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prithwish
February 28, 2010
contact with c care
i can't contact with customar care executive
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NITINKKADAM
February 27, 2010
FRAUDULENT COLLECTION OF MONEY
SIR,
I WANT TO INFORM YOU THAT THERE ARE FEW PEOPLE THOSE WHO CALL GENERAL PUBLIC IN MUMBAI AND INTRODUCE THEM REGARDING VARIOUS SCHEMES OF AIRTEL MOBILE.
THEY COLLECT MONEY FROM THEM AND VANISH AWAY.
I HAVE DOUBT ABOUT THE FOLLOWING MOBILE NUMBER HOLDERS.
9892249585
9967204623
9892207921
9004740472
THEY HAVE THE FORMS HAVING SERIES OF MMU0904 1028565A AND ALSO MMU0904 967851A
PLEASE LOOK INTO THE MATTER
HOPING FOR JUSTICE
THANKING YOU,
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Maxyl
February 26, 2010
Bad Service Quality/Cheating of Customer
An airtel staff Kartik from Bangalore Benson Town took 2 applications from me for Pre-Paid connection and after 15 days both the connections got disconnected. When I contacted the Airtel staff they were very rude and said our address details are wrong. I had submitted the address proof (passport) 2 times to the dealer Keshva Enterprises and inspite of this the connection was disconnected. Both the Airtel Staff kartik and Keshava Enterprises were very rude and I have lost both the connections with Airtel cheating me with my money.
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Aditya Shah
February 26, 2010
Bad Customer Care
I had called 5 times to Airtel customer care they say just hold on will be back in 2min but no one is back till 15min.
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xyz123456
February 26, 2010
BAD BEHAVIOUR AND RUDE
AIRTEL IS A BULL SHIT COMPANY AND THEY ARE NOT BOTHERED ABOUT THE CUSTOMER SATISFACTION.<br />
<br />
THEY ONLY TELL THAT THEY CARE ABOUT CUSTOMERS, BUT AIRTEL IS AN IDIOTIC COMPANY AND THEY DO NOT BOTHER ABOUT ANY CUSTOMER.<br />
<br />
THEY JUST DISCONNECT THE MOBILE CONNECTION WITHOUT ANY VALID REASON AND THEY PLAY WITH THE CUSTOMERS.<br />
<br />
IDIOTIC BEHAVIOUR AND IDIOTIC APPROACH OF AIRTEL.<br />
<br />
AIRTEL PLAYS WITH THE CUSTOMERS AND THEY DO NOT HAVE ANY ETHICS.<br />
<br />
BLOODY IDIOTIC COMPANY IN INDIA. THEY CLAIM THAT THEY ARE NUMBER ONE, BUT THEY ARE NUMBER ONE FRAUD COMPANY. BE CAREFUL WITH AIRTEL, IF YOU ARE THE NEW CUSTOMER.<br />
<br />
THE NO. 1 WORST COMPANY OF MOBILE SERVICES IN INDIA IS AIRTEL.
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