Customer:Sudheendra GD, 448, 11th cross, Sadasivanagar, Bangalore-80, India.
Complaint:Sim reactivation still not yet done after purchase of Duplicate sim on 03/05/08 since PUK was blocked.Visited the Air tel office at Seshadripuram thrice.People are not trained, not taught the way to deal with customers.They keep on telling about hardware/Network problem.They try to get rid off the customer by telling it will be fixed in an hour.Keep bluffing due to lack of knowledge.They make us visit them at our fuel cost, loss of precious time at our work, loss of money in all aspects.
Details:
Ph No:9731440273.
Still out going calls not working.
Person who attended is Prasad, Paramount Corporate Network, No, 33, Nehru circla, Kumarapark, Bangalore