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May 7, 2008
outgoing calls barred
Outgoing calls are barred on my mobile phone even after submitting the id proof and photo
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May 6, 2008
not responding for the submitted complaint
the services of 2906 is deactivated on 25th of april but the amount is deducting till the date. because of that the amount is not sufficient in my a/c that's hy i can not call to the people
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April 25, 2008
about missing sim card
I m lost my sim card before 2 months ago. but before giving complaint it can be utilised by other. Then i m giving complaint to my local retailer. but still it can be utilised by other.So please verify that the sim card is on my name given hear or on other .If it is on my name please cut the connection as eairliest, so that it's misuse can be avoided. my simcard no is 9975194242
Thanking you.
amit arun khopade
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April 25, 2008
about missing simcard
I m lost my simcard before 2 months ago. before complaint, my simcard utilised by another persons. Then i m giving compliant to my local retailer. but still it can be utilised by other. so please verify that either the sim card is on my name or not.If it is on my name i want to disconnect (close) my sim card.
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April 25, 2008
about missing simcard
I lost my mobile with simcard Mobile No.9960882997 Due to security I want close my simcard .
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April 25, 2008
about missing simcard
I lost my mobile with simcard at 24/04/08.The validity of sim upto 28 /04 /08 . So I need to close my simcard.
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April 19, 2008
block sim
kindly block my preapaid sim for further usage .
mobile no 09989832572
thanking you,
yours truly
kumandan.k .nanda kishore
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April 17, 2008
Cheating the customers by providing less information
I received a message from Airtel on my prepaid number that if I recharge with Rs.222, I will get Rs.197.58 instantly and an additional Rs.52.42 within the next 48 hours.
I recharged with Rs.222 the next day and even after 48 hours when I didn't get the additional Rs.52.42, I called the Customer Care. On customer care, they told me that I have to recharge on the same day when I get the message. This condition was nowhere mentioned in the Airtel message that I had received. When I told them this, they said that the customers must know that they have to recharge on the same day they receive the message. He didn't solve my grievance and tried to put the call down but when I insisted, he said he would call me back within 1 hour with a solution. Its been 4 hours already and there has been no call from him yet.
How can the Airtel people presume that the customers must know all the conditions without them ever mentioning it.
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April 16, 2008
unnecessary loss of balance
Dear Sir,
i am using your airtell connection since last 4 months the number of 9777209567. i have deactivated the VAS pack in january by your customercare. and also i have received the message. but i have loss my 50-80 rupees in all coming month. i have call to customer care every day to solve my problem but they did't take any action any time their answer is "our computer is slow now so call us later. then what i should do . really i am so worry with your airtell connection.
kindly refund my all loss money neither i should perforsly disconnect the airtel and my faith will be loss on you.
laxmi kanta sahu
9777209567
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April 15, 2008
Charged for calling customer care!
Dear Airtel,
I am Koustuv Chatterjee, a customer of Airtel Bengal network. My number is +919932910145. Yesterday (15/04/2008) I called 121 (customer care) at 6:32pm & I was charged rs13.25 for the call. I then further called customer care. They requested me to call again after 10 hours. Today when I am calling again, they are unable to give any details though about 12 hours have been passed. If I call customer care again, my outgoing to customer care may be blocked.
So at this moment I am writing this mail to request you to check my call details of 15/04/2008 & return the money. I also request to let me know the call details of the said date.
Here I am giving some details of my connection to prove my authentication.
1. Owner of the connection- Koustuv Chatterjee
2. First call date- 30/11/2005
3. Recharged with rs999 to have lifetime promo on 18/05/2006
4. No other promo is active.
5. The balance after the controversial call was 20 rupees & something paise
6. Balance before the call- rs6.11
Dated: Yours faithfully,
16/04/2008 Koustuv Chatterjee
Amta, Howrah
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