I was recently in NYC for a holiday and used Alamo Rental Cars. Although the car was fine (I think it was a Toyota Corrola) whne I went to return it, I was charged for a scratch on the right door. It looks like someone 'keyed' it. Here is where they get you - because I did not elect to get extra insurance on it, I am now responsible for the damage even though I had nothing to do with it. I didn't get the extra insurance because I thought I would be covered under my normal insurance and the extra cost would have been an additional $300 for the week! They certainly didn't let me know about this extra cost when I confimred my order. Hidden costs!