Totally not satisfied with the service TNT - Libya provides. It's not the first time we have been not satisfied by them, but this time is probably one of the few last times we will deal with them.
I had an extremely important parcel sent from China and I called to arrange for delivery the day after the arrival of the parcel. On the phone the assistant confirmed the deliver, however nothing was delivered until 3pm. I called to check up, after 5 unanswered calls the assistant picked up and said she will contact the driver. The driver called me and said he was on the way and he will deliver it. Based on that, I called the client who the parcel belonged to so he could collect it and guess what? I ended up with a very upset client cause he had to take a 2 hours drive just to collect the parcel and he didn't receive anything. I called the driver to see why he hasn't deliver yet. He picked up and said it's after working hours and he will do it tomorrow. as if it was he is the one making the decision when to deliver it.

Thank you very much TNT for giving your dealership to a company in Libya without supervising their services.
Now I don't even know if the Actual TNT company is reliable anymore!

FedEx is what I'm going for I guess. At least they answer my calls every time I call.