We ordered for two single reclining sofas and a three seater on 14-July with Allders Store in Croydon, and paid the full amount (around 1000GBP) on the same day. The estimated delivery time was 12-14 weeks. But, its already 15 weeks now, and when I went in and enquired about it, they had no clue on the delivery dates. So, one of the salesmen took my details and promised me to call back with some details.

It took them around a week to come back to me, but as per the Allders Manager the items have to be shipped from China and the shipment is delayed somewhere in the ocean between China and UK. So, they are looking for another 3-4 weeks of delay. We are very dissappointed because as first time buyers, we dont have any furniture in the house, and have been looking forward for these sofas to arrive soon.

What can we do in this case??? I think its not worth going to Allders and claiming our money back, as they had already had it for 4 months now. Also, it would take another 5-6 weeks to get in new sofas from any store.