The owner, Theda, hires illegal immigrants and pays them very poorly. She tries to find out when the client is not home and sends out thieves to rob the person in small amounts so the person doesnt notice. She is a liar and a thief. She is very sweet on the phone but behind that voice is a greedy, unethical "business" woman. I have contacted the police as I have proof of her trnasgressions and am awaiting to proceed to the next step.