It's a shame how a company play low and unmeaningful games to get the customers money, they say one thing in your face and another over the phone. I really feel like a big giant sucker, people on the street play games or either rob you you almost can expect that from them, but a company that provides the services that no one in the area that you live in serve, they already are ripping you off, but to play games with you about your money is another issue especially if your on a fix income..