Most of American Laser Centers that are not Franchises do not use a laser for hair removal. the machine they use is for treatment of small veins (capillaries). It can not and will not remove hair permanently ever. This machine is known as the "Aurora" Which will probably be changed as far as the name of the machine. Simply for Marketing reasons. You pay your money up front and are promised results and if not you can keep going as many times if you want. WHICH YOU WILL. for the rest of your life.