My complaint is about the untrue complaint already listed. I have been on this company's tours several times by myself and with friends. I have found this tour and it's operators to be outstanding. We have seen Manatee, Dolphins (on several occasions) and numerous other wildlife species including Roseatte Spoonbills by the flock. These birds are becoming rarer each year and are seldom seen on Marco anymore. The driver and his mate were both very knowledgable about the wildlife, the area, and the regions history. I would not hesitate to take this tour again. Their price was very competitive with other less desireable airboats in the general area. I suggest that the writer of the first complaint was the one with alchol on the breath.