I was charged $16.13 for a service I did not sign for or authorized. After calling the company, "they" say I went on line and signed up for the service. However, the email address for which I supposedly applied on line has been cancelled about 18 months ago or more. That address was: [email protected]. That address does not exist anymore. I possibly could not have used it in the last couple of weeks.<br />
My email address is: [email protected]

I was looking over my AT&T phone bill & notice a charge for $14.95 from American Evoice, LTD. I called and a young lady told me that I had signed up through a website. I DON'T THINK SO. I told her that I wanted this charge removed & the service cancelled. She gave me a confirmation #. We'll see what happens. What is our recourse???

I was changing my AT&T phone service from landline to voice over internet and it was brought to my attention from the AT&T representative I had charges on my current phone bill from this company. She asked if this was something I was aware of and I had authorized. After calling the phone number associated with this service I was informed it was a telephone voice message service authorized by my husband. When I spoke to the representative I stated we already had voice message service with AT&T and would not have asked for an additional one.

She said she would credit my account and cancel the service. I would recommend everyone double check you phone bills because this seems to be a widely unauthorized service added to many phone bills.

I made sure I had a confirmation number and will make sure the credit is given and no subsequent charges from this company. If it had not been for a very observant customer service rep, I would have these charges still on my bill.