I have had an amex for nearly 3 years. I was told i had a grace period to make my payments online. I get a letter in the mail stating that because of a late payment my interest rate went from 10.99% to 27.00% . my due date was the 9th. i fell on a sunday. i processed the payment on the 11!!! and because of that im being changes. 2 days!!! i called to speak to someone the WOMAN was rude. All i heard was " I TOLD YOU" thinking she was answering my question and being a smart a$$ about it and she didnt even answer it! So TERRY ID # 38101 IM NOT EVEN FINISHED WITH YOU YET-