american express has always been a great credit card company in my books but i bought a mattress from sleepys and wasnt happy with it because it was damaged so i called american express to dispute the charge cause they have always been really reliable in the past and this time they have really failed i will stop using them and my company, family and friends will NOT use american express or sleepys anymore!!! And the company that is supposed to insure me for my mattress gaurdian products also sucks!!! Now not only cant i sleep on my helll exspensive mattress that i couldve used for a down payment for a house, and pay for it now i have to go buy another one you do not seek to satisfy your customers and thats why you will never be a good buisness!!!