My goodness, that was a process. I ordered a free trial of Acai Berry Supplement and paid $4.95 shipping. I'm super glad I read up on it and was told they would start charging my credit card around $80 every month. I called two numbers. The first was listed on this site. They weren't able to find my information. They gave me this number - 877-350-8480 and it was the same story where they couldn't find my info. Finally I went back to the credit card statement and found this website www.newslimu.com. They had a phone number listed as 877-270-9668. They cancelled my membership but now I have to send back the other half of the bottle since it was only a 14 day trial. CIRCUS! Hopefully this benefits someone else. Good luck!