I Purchased two windows and one door from Anglian Windows, when the windows were installed I found they are not the same type as their sales man shown to me. I asked the window fitter and was told that they have two product range and the one they made and and installed for me is the cheaper one and has to be required specifically by the customer. After carefully checked my contract it seem that indeed this is what the contract said in a small print way. But the sales man never explain to me or show me this type of product. I feel so gutted and cheated by them. They use such a disgracefull way to cheat people like me. They show you one thing and sell you a completly differnt thing in inferior quality without letting you aware of. As I only paid them the 10% deposit and not willing to pay the remainning balance before they can put it right for me, they threaten to take me to court. What should I do? I am sure if I pay them the balance they will take the money and forget all about it. Even I haven't paid them they are not willing to deal my problem and insited that I signed the contract. I don't want them to get away with what they did but am afraid the process and cost of the legal action. Any way, to have a peace of mind Avoid this company at all cost. I would never recomand Anglian even to my worst enemies.