Take your car there for an oil change, service or a check-up and you need to listen carefully because they will try to sell you something extra with fast talk and then deny they did it (for instance a detail service instead of a car wash - a difference in price of about $90.) My question to them is when a customer comes in with their car and signs a work-order estimate, only to pick up their car with a total cost of almost $200 over the estimate; shouldn’t they have been called first? Not this dealership!
They will aggravate you further when the manager answers his voicemail from you 3 days later with an attitude. Wow! I once thought this was a great dealership, and they were good I have to admit, UNTIL I had a problem. Then all niceties are gone – forget customer service. They lost this customer!