My wife works for Apria Health care over 10 years. Managers and corporate that have no respect for employees and customers. four years ago their was 5 other people working the same department as my wife. she is the only one left and doing the work of 5 others. Their is no time to get anything done properly. it always hurry up. 20 hours of work in 10. They make it that you have NO family life. Never can have family dinner unless you plan it 11pm. 10 hour days you actually have to put in few free hours a day to get everything done half way. If it is not done your out of a job. I happen to be in the office one day when my husband was called on his nextel by his manager. So I could hear everything. Oh my goodness from the time her boss opened his mouth he was so mean, I mean MEAN. treated him so bad her Boss is Evil. I felt so sick for my wife having to put up with such treatment. she has No choice. Either you suck it up cry when you get home or your out of a job. The company pays good and has pretty good insurance. The office she works in use to be a great place to work but because they have an new Evil boss Nobody is happy. Everyone hates him. He is having an affair with sales lady and doesn't hide it. he even hides little notes to call to see how long it takes you to find them The customers suffer because the staff cant give them good quality service treat customers like crap. The drivers have to drive three hours away to customer that need supplies. If their is a emergency the customer waits along time. In morning you could be say in southern part of state and then turn around have to drive to northern part of state and back to southern because no drivers local. The vehicle are very COLD and unsafe. The drivers are on GPS and cant even stop to use the bathroom. Employees now must keep a log on what they are doing every hour of the day so not min is being wasted. The offices are a mess very dirty no one cleans them. Employees have NO time to clean them. So if you want to work for Apria Yes you make good money but you will be a slave and treated like crap. They need to go union.

Apria Healthcare is by far the worst company I have dealt with and that expands from Missouri to Arizona. Customer satisfaction is not their #1 priority and they tell you what you want to hear, not what you need to hear. Returning phone calls? Extremely poor. If you don't have enough operators, hire some of these people that really needs jobs right now. From equipment pick up to turn in, it's unorganized. I waited for nearly an hour after my appt time in the lobby for my initial equipment pick up. I'm an ex-military man, so I'm all about being on time and being on time is 15 minutes early. I cancelled my appt and expressed my complaint. I got no call back to reschedule or talk to me about my concerns. I myself called back 2 weeks later finally and rescheduled. My billing was a catastrophe from the beginning. I finally was so frustrated, I turned my equipment in, which took 2 tries, because they were supposed to be at my home during a time between 1-5pm, but they came at 11:30am and left a note on my door. No prior phone call to see if I was there or to warn me they were coming, in addition I took off work for 1/2 day to get this done. Try #2, again a specific time was set this go around for 5pm, guess what?, they shows up at 2:30pm, again no phone or warning. I'm no overall dummy and I took the whole day off from work. Good thing ay? Unbelieveable. I thought I was done with Apria, finally! Wrong answer, I was still in their clutches. To make a very long story short, I was told I had no more outstanding payments and almost 3 months later I get a call from a collections agency saying I owed Apria $75. I received no phone calls and I did not receive any mail informing me about this. I have a 750+ credit score and pay my bills; I am a get it done and complain about it later type of guy, so I paid the amount and called Apria. They gave me no reasonable explanation and I am fuming from the top of my skull with this company, plus they didn't give me an answer on if it would be on my credit report or not. The collection agency that contacted me was more sympathetic and helpful than Apria was for the year I was with them. I personally made two admin changes to there policies alone, because of the issues I had. Whoever these executives are at Apria making the big $$ to create policies and procedures, must be out golfing all day. Or, they just make up the policies and don't follow-up or insure they are being implemented. That's why you make 6 figures, earn what your being paid. I vowed to spread the word never recommending Apria Healthcare to anyone and warn them about their practices, or lack-there-of. WARNING! DO NOT USE THIS COMPANY! PROCEED AT YOUR OWN RISK!

Apria Healthcare is by far the worst company I have dealt with and that expands from Missouri to Arizona. Customer satisfaction is not their #1 priority and they tell you what you want to hear, not what you need to hear. Returning phone calls? Extremely poor. If you don't have enough operators, hire some of these people that really needs jobs right now. From equipment pick up to turn in, it's unorganized. I waited for nearly an hour after my appt time in the lobby for my initial equipment pick up. I'm an ex-military man, so I'm all about being on time and being on time is 15 minutes early. I cancelled my appt and expressed my complaint. I got no call back to reschedule or talk to me about my concerns. I myself called back 2 weeks later finally and rescheduled. My billing was a catastrophe from the beginning. To make a very long story short, I was told I had no more outstanding payments and almost 3 months later I get a call from a collections agency saying I owed Apria $75. I received no phone calls and I did not receive any mail informing me about this. I am a get it done and complain about it later type of guy, so I paid the amount and called Apria. They gave me no reasonable explanation and I am fuming from the top of my skull with this company. I vowed to spread the word about never recommending to anyone and warn them about their practices. WARNING! DO NOT USE THIS COMPANY! PROCEED AT YOUR OWN RISK!

When providers fax prescriptions to their office, they can never seem to find them. This inefficiency causes unacceptable delays in receiving timely treatment.

When I arrive at their office, I usually encounter chaos, poor communication, and staff who may be well-meaning but are not well informed about the products they are offering.

In all the years I have been dealing with Apria, I have not once had an experience that was good the first time. It has always been necessary to hound them until they get it right, including their billing system.

Apria is absolutely the worst company I have ever dealt with. I am a reasonable person with a couple of questions that I have needed answered, and they won't even give me the common courtesy of a return phone call. They violate every standard of customer service imaginable. I can't begin to state how frustrating this has been. Avoid this company at all costs!