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Apsen Dental

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United States

Apsen Dental Reviews

October 23, 2007
Double Billing
I had a pre-approved credit card from Aspen Dental in July 2007 when I first entered their office. The maximum was for $5500. After examination the total cost of all dental work would be about $8800. I also provided them with my dental insurance card. I signed an authorization which allowed Aspen to take the maximium of $5500 from my credit account as work was being done. After 3 visits, I really did not like the personnel there and canceled my future appointments / work. I received a bill from Apsen Dental via GE Bank and made a payment of $259.00. I then received a statement from my dental insurance that indicated the insurance had paid most for my initial appointments but a small amount was due from me. However, I kept receiving invoices from GE Bank for $259 payments. Apen Dental withdrew the entire $5500 credit max I had and placed it in their bank, having me pay the installments on work that was not going to be completed and Aspen billed my insurance for the same work! I have been threatened daily by phone calls from GE Bank as Aspen Dental refuses to return the money.

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