I order a body shaper in Aug. and did nit get it until mid Oct. When I finally received it I couldn't fit it. So I mailed it back and the operator keeps telling me that can't locate it but at the same time I have USPS tracking that proves they have received it but I order it from a distributor and I have no invoice number. I paid $100 I have no product or refund. Another thing is they have you on hold for 30 mins before you even talk to anyone and when you ask to get transfer to a supervisor they hang up. I know the head quarters is base in Mexico somewhere and they have been feature on ABC, CBS, etc as being a great product. Don't order because once they have your money you're shit out of luck...