I order items from this online store for my son's birthday. Their web site says 99% of orders processed within 24 hours, not! I ordered on the 6th of July, they charged my card next day. I waited for email I was to be sent when shipped. I emailed the Uncle Sam's store-on their armynavydeals web site. was told it was taking extra time because I had used their free first item shipping rate. It was a lie, they did not have any of the items that I ordered. I emailed them again and got a reply on the 12th. This time I was told the items I ordered had not come from the manufacturer yet. Now these items were not custom made and we think that this store used our money to order items from manufacturer. On the 15th I still had not got an email that they had shipped my items and I could no longer wait because my son's birthday was fast approuching. I ask them to cancel the order and give me my money back. I was emailed on 16th that the order was cancelled and it would be up to 6 business day to process refund. Well it is now past the 6 days and still no refund. I'm afraid I may have lost my 60 dollars(which I can't afford to lose!). Don't order from these people- I found same items on amazon and got them in three days, just in time for the big day.